Question about GE 23.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black-on-Black

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Ge refrigerator model #tpx24pbbgww is not dispensing water or ice cubes. Removed the filter and water is flowing normally through the filter. which part needs to be replaced? Water inlet valve? Primary or secondary? Thanks!

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Hi,

Several factors could be involved in case your ice maker is not making any ice at all. It might be caused due to a defect in the water supply line. It could be possible that the water valve isn't getting any water. Check the water line at the back of the freezer for any blockage. Look for the water shut-off valve placed behind the refrigerator or under the sink and turn it off. If it make no difference, replace the primary inlet valve.

Posted on Apr 02, 2011

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There is something similar to a motor that controls the flow of water, it's called an inlet solenoid valve. I will look up some information and post more details briefly.

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WATER DISPENSER NOT WORKING


It might be that you have a restriction at the water supply line serving the fridge. Check it for good flow (have bucket and towels handy!) If supply line is good, then move onto the fridge to check the water inlet valve(s). as newer models have 2 or 3 inlet valves, a main water valve for the entire unit, and possibly one each for the ice maker and water dispenser past the main inlet valve (solinoid).

You can check these by simply shutting off the main supply to the fridge from the house water line 1st, and then removing each water line from the supply side of the fridge and seeing if you have water flow from the house to the valve side. If you do, then reconnect the lines to the fridge valves and see if you can get water flowing to the other side of the solinoid/valve when you have someone try to get a glass of water from the water dispenser, etc.

It is possible that there is an obstruction in the lines, by not very likely. Normally it is a failed water valve(s) (solinoid) that causes low flow or complete loss of flow, especially if you've changed the fridge water filter or replaced it with the "cap" which eliminates filtering of the water.

It is that you'll likely have to replace at least one, maybe more, of the fridge inlet water valves. If you have the time, try to zero in on the failed one by bypassing each, one at a time, until you get water flow. That way, you'll only have to purchase just the replacement valve needed to get things working again.

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sounds like your door swith is not working. it wont let water or ice flow when door is open (even when door is closed it is not making contact)

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