Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

3 Answers

C2424 New Printhead & Electronic Module?????

I have a Xerox WorkCentre C2424 with a fault code of 37,004.40:70188.
The scanner light top & bottom stays on all the time. It is almost 3 years old & my maintenance contract ran out 6 months ago. )o;
I am very good with electronics & someone said I could change the printhead myself. (found new one at a parts store for 1/2 the price the tech was going to charge me for it)
OK TO THE POINT!! Is it worth it to fix it? or just buy a new one? Are these machines known for common problems. Am I going to spend a $1,000. to fix it just to have something else go wrong?
Also can you tell me where I can find how to replace the print head & electronic module?

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  • Robyn Dunn Aug 05, 2008

    OK! I guess your point was it is difficult? But you did not address the rest of my post! Also when I am on the netware it states 'PostScript Initializing'?

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I worked for a local Xerox dealer briefly, and I can tell you that Xerox service manuals are kind of hard to get hold of, until the models are about 6 years old and obsolete. They want you to purchase extended service plans, I know, I used to sell them. This is not a bad little machine, but $1000 is more than half what you can get the same machine for online. I would suggest spending the extra money and purchasing a new one (same model), this way you have spare parts.

Posted on Aug 05, 2008

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  • Ryan Rogers
    Ryan Rogers Aug 05, 2008

    Oh, and of course, if you weren't pleased with this machine, you can always get something different. There are several manufacturers that make good comparable machines at a much cheaper price, and you won't have to pay for the Xerox name, but don't tell them I told you, lol.

  • Ryan Rogers
    Ryan Rogers Aug 05, 2008

    Yes, it's difficult, but if you're mechanically inclined, you shouldn't have a problem, just take your time. The post script message can be due to the module, so, you will need to replace the print head and module first, then address the post script issue, but I think the module replacement will cure this.

  • Ryan Rogers
    Ryan Rogers Aug 05, 2008

    I don't see how toddg's post is going to help. You already know that you need to replace the print head, and unless you can get a service manual (which isn't available to the public, yet), this isn't going to help you at all. If you do this yourself, you will need to go slow and keep everything in order. There is quite a bit of disassembly involved in doing this.

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Hi,

Your machine will need a service.
For more details please click on the below link:

http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=114,E=0000000000021314962,K=5248,Sxi=15,Case=obj(22161)

Posted on Aug 05, 2008

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Check this manual and then decide yourself after reviewing it

https://www.office.xerox.com/partners/SBSF_docs/SB729.pdf


regards,

Posted on Aug 05, 2008

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