Question about Microsoft Xbox 360 Console

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My account has been surspened i now have money in my account but i still cant upgrade to xbox gold

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I had this problem a few months ago i had to phone xbox customer services as your suspension gets stored on there data and blocks any new upgrades, if you contact them customer services will remove this info from there data to allow you to have future upgardes.

Posted on Apr 02, 2011

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Posted on Jan 02, 2017

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Cant remember password


You cant remember your password for what? Your account? If its your account then go to Xbox support.

Mar 21, 2014 | Microsoft Xbox Live One Month Gold...

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If my son has XBox Live Gold Membership do we just need an internet connection to play or do we require extra GB per month to play?


The xbox live gold membership is paid for when you buy it. It never runs out until you have used all of the time you bought. Like say you bought a 12 month subscription it will last you the whole year until the day you bought the last one and activated it. Only time you use money is when you want to buy something from xbox live. All you need is the internet wifi or direct cable works. You can actually use your xbox live account on any xbox. Say if his friend has an xbox and has xbox live he can then use his account on his friends xbox to play online with his friend. You dont have to worry though every time he goes to an xbox he has to recover his xbox live account info so no one else can use it while he is using it. There is also a few new updates to keep his account safe as well when he does want to do something like that. also you can go into family settings and make it so he cant buy anything with out a pass code even put a timer on it with a pass code to limit time of play. So inclosing no you dont have to buy GB it just uses your internet connection and it does cover the cost of play for as long as you bought the subscription. Hope this helps :)

Feb 22, 2014 | Microsoft Xbox 360 Console

1 Answer

When I try to use my Netflix on my xbox 360 it tells me I need to upgrade to gold to continue. I have no problem with it on my computer or iphone. What do I need to do?


You need to upgrade to the Gold account. Microsoft want your money and they also want to know what you are doing with the hardware you spent so much money buying.

Sep 21, 2013 | Computers & Internet

1 Answer

How do i set up live


In order to set up an xbox live account you need a few things. First is an internet connection to the Xbox itself. Secondly is an email account, as you need this to set up the live account. Third is an Xbox live subscription for gold if you intend to play games online. When you set up your account, you will be allotted 1 month free of gold subscription, after that, you can buy gold subscription cards at walmart, or kmart, or radio shack. An Xbox live silver subscription is free and allows you to download game content and movies and such, but not play games online. When you connect your box to the internet, you sign in with your profile and your then already on an xbox live silver subscription. You can upgrade to gold again buy either buying a gold card, and entering the code, by redeeming your code through, there is a tab after you push the dashboard button. Or you can choose to put in your credit card information, and have it charge you monthly, three months, or even yearly!

Sep 01, 2011 | Microsoft Xbox 360 Console

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My xbox signs in to xbox live and everything but when i try to play a game of call of duty online it tells me (the current profile is not allowed to play on xbox live ) how do i solve this problem


Hi. You probably only have a silver XBOX Live membership. In order to play online multiplayer, you need to upgrade your account to a gold membership. For details on how to upgrade your account, click here.

Feb 01, 2011 | Microsoft Xbox 360 Console

2 Answers

I bought a xbox live card cant fine were to put the numbers to get xbox live


Those features that you cant use are the access. Go to anything that requires xbox live in the main menu and press it. It should then give you a option to connect to xbox live. then you simply follow the on screen instructions and its done!

Dec 29, 2010 | Video Game Consoles & Games

1 Answer

Notice:current profile is not allowed to play on xbox live . call of duty black ops


to play online you must pay for an xbox live gold subscription. you can do it on your xbox where it says upgrade profile, online at the xbox website under the my xbox tab, then accounts, then under membership options choose upgrade/manage account or you can buy a gold subscription card at any games store. the smallest you can get is 1 month for just over ten dollars, or 12 month which is usually about 80 dollars. note that you need a valid credit or debit card to purchase online.
hope this helps

Nov 30, 2010 | Microsoft Xbox 360 Console

1 Answer

Trying to play online but message "this profile is not allowed to play on xbox live" what do I need to do to fix this issue?


to play online you must pay for an xbox live gold subscription. you can do it on your xbox where it says upgrade profile, online at the xbox website under the my xbox tab, then accounts, then under membership options choose upgrade/manage account or you can buy a gold subscription card at any games store. the smallest you can get is 1 month for just over ten dollars, or 12 month which is usually about 80 dollars. note that you need a valid credit or debit card to purchase online.

Nov 30, 2010 | Microsoft Xbox 360 Console

1 Answer

I was looking at diffrent and avaiable gamer tags for my xbox account and i accidently pressd the confirm button and i then went to press the dashboard button and the gamer tag ched on live but on my...


The only solution for this is to contact the customer support of xbox. First, you have to provide your account information so that they will be able to verify that it really is yours, then they will be forwarding the call to their supervisor who will be informing you about the next step. There is no work around here but for you to contact them. - 18004myxbox

Mar 07, 2009 | Microsoft Xbox 360 Console

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