Question about Mozilla Firefox

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When I am trying to access websites for school such as pearson's MathXl and to fill out my FAFSA they tell me I am using an unsupported browser. Please help!!

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It sounds like firefox is not supported, so you will need to use Internet Explorer for this task. Be sure the program is updated, as IE also handles security functions....

Posted on Apr 02, 2011

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A solution for your question about accessing websites and getting an unsupported browser error is the following:

1. At the top of your Mozilla Firefox browser window, please click HELP and ABOUT MOZILLA FIREFOX.
2. Today, the latest version is 3.6.16; please make sure you have the latest version.
3. Next, please run the Plug In Checker: http://www.mozilla.com/en-US/plugincheck/ and update you plug in's if outdated ones are found.

I hope this helps and resolves the browser issue.

Posted on Apr 02, 2011

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