Question about Verbatim (R) Wallet Drive(TM) USB Portable Leather 640GB Hard Drive
Has the drive been used previously? Possibly on a Mac or Linux machine? If so then Windows may be having a problem recognizing the file system the drive is set up with. Try connecting the drive to the PC, turning off your PC and then turning it on while tapping the Del key. This should bring you to the BIOS where you can have a look around (mostly in the Boot menu) to see if the BIOS can recognize the drive. If the BIOS can see it but Windows can't, it's most likely a problem with the file system. Bring the drive to any Windows or Linux based machine (or make your own Ubuntu Live CD and do it yourself) and reformat the drive to either FAT32 or NTFS (NTFS being the best choice). Windows should have no problem picking up the drive then.
If the BIOS doesn't recognize the drive, bring the drive to another computer and test there. It may be that the power is going to the drive but either not enough to start the hard drive spinning, or that the drive itself has failed. Either way, it's pretty much dead.
Don't forget that most external hard drives and the likes come with pretty long warranties (lifetime in some cases) and you should always contact the manufacturer to find out if it can be replaced or repaired free of charge.
Posted on Apr 02, 2011
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Posted on Jan 02, 2017
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