Question about Saeco Royal Cappuccino Espresso Machine

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I have a Saeco Royal Coffee Bar that will intermittently fail to dispense espresso. It will grind the coffee but instead of dispensing the coffee, it dumps the (dry) coffee into the dreg drawer and resets - goes back to "please select product" screen. I can hear a gurgling sound when it fails to dispense coffee. I've got it running from a direct water source that comes off a reverse osmosis water system and I just descaled the unit to try to fix it. I've also switched back to using water from the tank with the same result. Thanks!

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Hi
Its not the water. More than likley its the lever on the right side of the machine at the top middle of the door. Its pushed all the way to the back or positive. Move it 1 mark towards the front of the machine and try again. If you put too much coffee in the brew unit, it can't compress it and kicks it out. It could also be your grind is too coarse. It should look like auto drip coffee.

Posted on Apr 03, 2011

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