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Memory for the most part does not hold any information long term. It is used as a cache storage to hold a large amount of information for a short period of time. Memory was designed to take the load off of the CPU (central processing unit) and the hard drive(s). Once the unit has been powered off, within a minute or less, the memory has been cleared. The only thing that retains any information would be the hard drive. I hope this answers your question!
I don't know if you want to clear the physical memory of the machine (if it has any), or just the temporary cache.
If it is the ladder, then you can simply unplug all power inputs to the printer and count to 15. The capacitors will discharge and lose all temporary memory within the machine.
If it is the former then you will either have to find a small reset pin or just read the manual and figure out how to clear the memory using the front panel.
Best of luck to you.
firstly check for any error messages on the LCD screen - check all of the cables are plugged in, check for any tiny bits of paper that are inside the printer that might be getting it caught up, then turn it off - leave it for about 5 minutes to just clear our any cached memory that it has and then turn it back on.
Also you could try increasing the memory size (should be avalible through the menu) that usually helps.