Question about Washing Machines

Open Question

Kenmore HE2Plus washing machine model # 110.47512601, unit would stop in middle of cycle and show various error codes. I would re start and usually after several attempts it would work again for a few days and then problem would repeat. I have been unable to even get the door to unlock. I called a local appliance repair and they came out to look at and after a brief look told me they didn't have Kenmore parts and wouldn't be able to diagnose properly and didn't want to charge me for the call, suggested that it was most likely the "MCU" or the "CCU" that needed to be replaced. I ordered a new "CCU" as that seemed fairly easy to replace which I did but that did not solve the issue. The machine does not "flash an error code" but it does not respond either. I want to try and replace the "MCU" but do not know how to get at it, it appears that it is at the bottom right side of the machine but it doesn't look like you can just take the side panel off of the unit to get at it? Also I can't get the door to unlock, the trouble shooting guide that came with the washer says you can reach up and pull down on a "tear-drop" shaped tab on the bottom of the door switch and it will unlock, no such tab seems to exist.

Posted by Anonymous on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
the dr
  • 447 Answers

SOURCE: Whirlpool washing machine model GHW9460PWO, error code 11F

Yes it may be in the MCU but I had one do this and it was in the CCU. Has it ever thrown a Fdl ??? Door lock code?? Thats another sign its in the CCU

Posted on Jan 04, 2008

Ad
jsrock516
  • 5911 Answers

SOURCE: Kenmore HE2 Plus Front Load Washer; Error Code F12

Is this a model 110.47512601 HE2 Plus? If it is, I do not see an F12 error code listed. I have a tech sheet for an HE2 Plus, but I only see an F21 error code.

There is a tech sheet inside your washer that explains all the error codes. You will have to remove the lower panel under the door to access it. Its usually mounted to the inside of the lower panel on along the interior walls of the cabinet. There will be instructions on how to enter diagnostics mode and a full list of error codes, followed by procedures to follow on how to correct. If you require further assistance in determining the source of the error, please let me know.

PS Don't tell Sears I told you where they keep their "secret" error code list. Don't you find that irritating? The repairman would have come to your home, opened the washer, and read the tech sheet right in front of you - then charged you for it. Good luck.

Posted on Jul 13, 2008

SOURCE: F 06 whirlpool duet washer

I had a similar problem.

The duet would always return an F06 error on the spin cycle(after about 1 min after doing the drain cycle). the motor would turn during the drain cycle for about 1 second and the other cycles acted somewhat normal.

Heres the solution:

The MCU uses the tachometer of the motor(rpm sensor) during the spin cycle only. It returns F06 because it can't read the rpm's. (for some reason it doesn't use it during normal cycles)

What I found out was that a resistor, believe it or not was bad. A 0.01 cent part to fix a 1000$ machine. (I wonder how much money has been wasted on this problem ;/)

The resistor is the first resistor that enters the mcu board on the tachometer. (I put the mcu back up before I could take a picture)

To find it, trace the circuit from the back side of the board where the tachometer wires come in at(its the 2 lower ones out of the 5 black + green(ground)). One of them will lead to a via(thing that goes to other side of board) which leads to a resistor labeled 471(470 ohms). On mine it looked slightly charred at the top almost like dirt and I didn't think about it but I finally put an ohm meter across it and it read open(should have read something).

After replacing it everything seems to have been working fine. What happened was that the tachometer wasn't being able to be read and hence the spin cycle wasn't able to start.

Replacing the MCU board would have solved it too but at a cost of several hundred(a total rip off specially for a 1 min fix if you have that problem).

Took me several hours to fix it so hopefully this will same a few others time. You can repay me by not buying from whirlpool!

Posted on Sep 27, 2008

  • 1 Answer

SOURCE: kenmore elite he3 model # 11044832200 gives me a f15 error code.

how much does a motor control part cost for a kenmore elite he3 washer

Posted on May 06, 2009

jsrock516
  • 5911 Answers

SOURCE: mcu and ccu

MCU = Motor Control Unit. A control board that is located in the rear of the washer at the bottom adjacent to the drive motor. Remove the back panel for access.

CCU = Central Control Unit. A control board that is located directly behind the wash tub. This is the main "brain" of the washer. You can access by removing the washer top panel.

Posted on Jun 30, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Kenmore Elite HE5t Washer stops in the middle of cycle with no error codes. Any idea how to fix?


sounds like the door switch either needs adjusted or totally replaced .try leaning against .next time instead of opening it

Aug 24, 2015 | Kenmore Elite HE5t Washer

1 Answer

5d error code kenmore he2plus


Here's a video prem mathew suggested as a solution to your problem from YouTube:


Kenmore He2 washing machine washer drain problem fixed

Apr 26, 2013 | Kenmore Washing Machines

1 Answer

Kenmore he2plus what's troublecode f-21


F21 on the tech sheet says Long Drain If the drain time exceeds 8 minutes the water valve turns off.
NOTE: After 4 mins the "Sd" error will be displayed then 4 mins later the f/21 error code will be displayed.
Press Stop two times to clear the display.

(Solutions:) Check drain hose
unplug washer and check electrical connections at pump
Check filter for foreign objects
If these fail it says to replace pump.
12_11_2011_2_00_43_am.jpg

Dec 11, 2011 | Kenmore Washing Machines

1 Answer

F-21 error code, washer stops


Hi,

Check for the drain hoses(both sides of the pump) and check for a blockage,then check the pump for blockage,there should be 4 impellers on this pump and they can get broken off by coins and debris.
Thank you !!

Jul 13, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a F-01 fault code on my Kenmore HE2plus front load washer. model # 11047512601. Sears talked me thru the software resets and still had the F-01 error. do I need to replace the Main Control Unit?


Hi,


The F01 fault code is indicating an EEPROM error or a PUMP DRIVER error. A communication error between the Central Control Unit (CCU) and the EEPROM on board the CCU occurred.

Possible causes of an EEPROM error:
A power glitch may have caused this error. Unplug the power cord for 3 minutes then reconnect power.

Possible causes of PUMP DRIVER error:
The pump driver fails to activate. Replace the the CCU board.
Most likely the CCU board will need to be replaced.

Thank you !!

Jun 28, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore HE2Plus shows F1 Error at start - Plug unplug and try again machine up pressing start continues to so F1 Error


F01 - There may be an internal problem with the control, attempt a Hard Reset.

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

The F01 generally indicates a failed electronic machine control board.
This error code can sometimes be caused by a glitch or power surge through the electrical lines.
You may be able to clear this code by unplugging the washer for 5 minutes.
If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.

The procedure for accessing and replacing this control board is shown in this image...

http://media.fotki.com/1_p,wkwdftgtbkdgfrwxgtqsskgwtqkq,vi/ksrttqdqrxkssrqtgsd/1/1303472/5961857/image12917img-or.jpg

Be sure to unplug the washer before accessing internal components.
When you access the control board, I recommend transferring the wires from the old control board to the new replacement control board one connection at a time.
Once you have all of the wires transferred, remove the old control board and mount the new control board in the washer.
Reassemble and test the washer.

The "F01" error code indicates a communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU.
The "F01" can also be displayed if the onboard "Pump Driver" fails to activate.
Generally in order to correct this failure will require replacing the CCU.
There is no way to test and verify if the control board has failed.
The technical data sheet basically states to replace the CCU.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

May 15, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F-33 code


The F33 error code indicates a pump drive system error. If the pump ohms out correctly & the harness is secure I recommend replacing the CCU (central control unit).
Please see the following image provided for instructions.

http://media.fotki.com/1_p,stwwfrggtqfbrbbxgtqsskgwtqkq,vi/wgtbwqwssxsbwkbdtfwxrbfbddwwf/1/1303472/5961857/image9159087223444281043img-or.jpg

Remember to disconnect power to the washer before attempting access.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Feb 16, 2009 | Kenmore 46462 Front Load Washer

1 Answer

Kenmore HE3 stops in middle of cycle, flashes F-11.


F/11 Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness

Dec 08, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

F 01 code won't come off, washer won't start


you have to buy a new ccu unit in sears if you dont have warranty the cost is betwen 175 to 200 $$

Aug 12, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore HE2plus wont spin...F-21 error


Apparantly the F21 error means there is a drain problem...I removed the drain hose from the output in the wall and held it down at ground level and let it drain into a pot...I ran the rinse, drain and spin cycle while I did this but before I hit the start button I hit the 2nd rinse button to turn off the rinse portion of the cycle. It seems to be draining fine now.

Jul 01, 2008 | Washing Machines

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

yadayada
yadayada

Level 3 Expert

76846 Answers

Brad Brown

Level 3 Expert

16181 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...