Question about Hotpoint FFA70 Bottom Freezer Refrigerator

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Freezer not that cold. very noisy indeed, lots of thick ice inside. should i take off the panel behind the freezer drawers, to let ice there defrost?

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Yes, It needs a defrost. You will have to take out all the food, unplug it and remove all the shelves and or drawers. Remove the back panel to gain access to the evaporator coil, (make sure you have the proper screw driver or socket first). You will need some towels and a hair drier. Once inside to the coil/fan area, start with your hair drier and melt all the frost/ice out as quickly as you can. Once all is done, start looking for any wires that look out of place or burnt. Your fridge has a defrost timer and a defrost termination switch that is mounted to the coil. Look for a round metal switch that should be clipped on to one of the coils tubes. This much frost/ice build up is due to ether a bad door seal, or the fridge is not defrosting itself proper. Check all this and then put the rear panels back on. clean up the mess. Plug it back in and start it up. You will want to be sure it is cooling ok before you put all your food back in. So put a cup of water on one of the shelves and check it in about hours to see if it has started to freeze. Hope this helps Fixya up.

Posted on Apr 02, 2011

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Inside rear panel bulging


Unplug the unit and take out all the drawers and remove the back (behind the drawers) panel carefully. (This back panel has foamy thermal insulation behind it and this will be probably be enmeshed with ice - you may have to wait awhile for this ice to melt before you can remove the panel, even after you have unscrewed it.
When you have got the back panel off, you will see a large solid block of ice, probably halfway up the cooling coils, right down to the bottom of the exposed space. You have to melt all this ice (I used a hair dryer to blow warm air onto the ice (have towels and a bucket ready to mop up the melted water, otherwise it will run over the floor. When you have melted all this ice, you will see a drain hole at the bottom of the exposed space. This will have ice in it and it must be cleared.
Then replace the back panel and all should be OK.
The panel bulges because ice/water is accumulating behind the panel, water, when it freezes, expands, forcing the panel forwards.
I reckon it's a Hotpoint Design fault. What is supposed to happen is that during the heating cycle, melted ice drops down from the cooling coils and down the drain hole onto a plate over the compressor unit, where it evaporates. BUT, during the cooling cycle, a fan circulates cold air from the cooling coils, through the entire unit, which includes the chamber behind the panel that is below the coils. Thus this chamber gets cold (-18 deg.C) so that water dripping down during the heating cycle is frozen before it has a chance to fall down the drain hole.
I now defrost in this manner every six months or so. Sadly, very sadly, Hotpoint, like other white goods manufacturers (Baxi Potterton boilers for instance) do not reply to my enquiries.
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