Question about RIM BlackBerry 8800

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Cant Reply to emails...

I am getting an error message on all emails I send from my Blackberry 8800 - error message says: "Desktop Email Program unable to submit message"

I am linked to our Enterprise server in our office - but this seems to be working correctly as it has just been re-started.

HELP!

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  • 7,752 Answers

You will need to check the settings on the EMAIL

Posted on Sep 13, 2008

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Posted on Jan 02, 2017

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3 Answers

Unable to delete messages


Resolution 1 - Reset the BlackBerry smartphone
Perform a hard reset of the BlackBerry smartphone.


Resolution 2 - Back up and restore the BlackBerry smartphone
Back up the BlackBerry smartphone by completing the following steps:
  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry® Desktop Manager and click Backup and Restore.
  3. Click Backup. You are prompted to save the backup file. Save the file to a location that can be accessed later.
  4. Click Save. The backup process completes.
Clear the BlackBerry smartphone Messages database by completing the following steps:
  1. In the Backup and Restore window, click Advanced.
  2. In the Device Databases list, select the Messages database, then click Clear.
  3. A warning message appears. Click OK to continue. The database is deleted from the BlackBerry smartphone.
  4. Click Refresh to update the BlackBerry smartphone Messages database.
  5. From the File menu, click Open.
  6. Go to the location where the BlackBerry smartphone backup file is saved, select the backup file, and click Open.
  7. In the Computer databases list, select Messages. Click the arrow pointing to the Device Databases list.
  8. A warning message appears. Click OK to continue. The Messages database is restored to the BlackBerry smartphone.
  9. Click Back.
  10. Click Main menu to return to the main menu of BlackBerry Desktop Manager.
Note: Databases that are configured for automatic wireless backup are grayed out and unavailable for backup and restore functionality using BlackBerry Desktop Manager.

Resolution 3 - Delete and restore all BlackBerry smartphone data
Complete a security wipe on the BlackBerry smartphone by completing the following steps:
  1. Back up the data on the BlackBerry smartphone. For more information, see Resolution 2.
  2. From the Options menu, click Security Options.
  3. Click General Settings.
  4. Press the Menu key and select Wipe Handheld. Type the word blackberry to continue the process. Note: This option is unavailable in BlackBerry® Device Software 3.6 and earlier. If using BlackBerry Device Software 3.6 and earlier, a security password must be enabled and typed incorrectly ten times.
  5. Restore the data to the BlackBerry smartphone.
  6. Delete the messages again.
Resolution 4 - Re-activate the BlackBerry smartphone
Re-activate the BlackBerry smartphone on the BlackBerry Enterprise Server by completing the following steps:
  1. Remove the BlackBerry smartphone user account from the BlackBerry Enterprise Server.
  2. Complete a security wipe on the BlackBerry smartphone.
  3. Add the BlackBerry smartphone user account to the BlackBerry Enterprise Server.
  4. Complete the enterprise activation process.
  5. Clear the Messages database using BlackBerry Desktop Manager.
Resolution 5 - Update the BlackBerry smartphone to the latest BlackBerry Device Software
Download the latest BlackBerry Device Software version available for your BlackBerry smartphone, then use the application loader tool to reload it.

Oct 29, 2009 | RIM BlackBerry Pearl Smartphone

1 Answer

Cant send e-mail from windows toanyone. but i can recive them .


What operating system are you on? XP?
What program are you using to send and receive mail? outlook? Outlook express? windows mail? or some online mail provider?
Please copy the exact error message you receive and reply back with a comment including that message(s).
In the meantime, here's a page with links to some of the more commonly asked questions about email, for xp click here, vista click here.
Or search the internet for the name of the email program you are using + error.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Jun 11, 2009 | Dell Dimension C521 PC Desktop

1 Answer

Will not print, printer icon comes on but zero pages to print


numbered_list.gifIn your email program once you send a message it will go from the outbox to the sent items. if there was any problem it would not appear in the sent items box, but would remain in the outbox and would post an error to you.
Now- go to tools,options, receipts tab, and put a check mark in the first box. And send your email as normal. That way when they open the email at their end you get a message that says they opened your email at their end.

please leave rating

May 09, 2009 | Dell Inspiron 530 Desktop Computer

1 Answer

Have a blackberry 7520 and I am using it on boost mobile unlimited but I can't get web access or text message how do I get internet access?


yes there is a way.
download "opera mini" (you can google it for download sites) for internet access. however u cannot download anything OTA (over the air) from websites.

as far as texting... the device does not support texting with boost.
there are several ways around this..

you can try a free messaging program (one such as "RAMBLE IM" to use AOL IM).
i used to use this and just send messages to peoples phone numbers that i had saved on my buddylist. (EX: +15552223333)
-OR-
you can download "GMAIL" which is google email and send emails to peoples cell phone numbers. every cell phone number comes with an email.. for example to send a text to a VERIZON customer u would send the email to 5552223333@vtext.com and they would just reply to it and u would get it. however, they wont see ur phone number it would show up as ur email account u set up with google mail. another however is that gmail doesnt inform u on ur handset when u receive an email u have to manually check it and refresh it but if u go to ur google email account using a computer u can go to settings/options-> forwarding/pop tab-> and forward all emails to ur phone number@messaging.nextel.com (EX: 5552223333@messaging.nextel.com) now everytime u get an email it will send it to ur handset as well and it will vibrate or ring whatever u have it on and let u know u have a message.

you can google all these programs to download them and put them on ur blackberry thru desktop manager. good luck.

Mar 24, 2009 | RIM BlackBerry 7520 Handheld

9 Answers

Free unlock codes for blackberry 8800


No one can give you unlock code for free. and dont try to enter unlock code. because it will block your blackberry. if you want to unlock your blackberry only use trusted sites. order your Blackberry unlock code here http://blackberrymep.com/unlock-blackber... this site charge very reasonable price.

Dec 08, 2008 | RIM BlackBerry 8800

1 Answer

Every time I receive an email, it comes with the message RIM_bca


If its a message something to this effect (this message is used to carry data between the handheld and the wireless network, do not delete or reply) Go into your desktop on your phone and go to options, advanced options and service books, you will see two service books that say Desktop (cical) and desktop (cmime). Leave each one hightlighted and hit menu button and select delete. If you set up the blackberry desktop manager with the wrong email itegration and then sync'd your blackberry to your computer these service books get pulled into your device. To avoid it happening again reinstall your bblackberry desktop manager and when it gets to the section about selecting your email integration, select blackberry internet service (even if you dont have the internet on your phone)

Nov 16, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Bb problem


You might try registering on the network again. Go to Options > Advanced Options > Host Routing Table. Highlight one of the tables, press the BlackBerry menu key, then select Register Now. Also, contact your wireless carrier and ask them to resend the service books to your BlackBerry device.

Oct 01, 2008 | RIM BlackBerry 8800

1 Answer

Aim


OK, Are you talking about SMS or EMAIL?

Apr 22, 2008 | RIM BlackBerry 8800

1 Answer

Network emails on blackberry


Those messages are intended to transmit data to and from the Blackberry servers. if you delete them you will get more and you will have issues with messages. If you leave them alone, they will take care of themselves

Mar 04, 2008 | RIM BlackBerry 8800 Smartphone

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