Question about Lexmark Printers & Copiers

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Hi. I have previously downloaded the driver for the Lexmark X75 printer, but when I try to print -I get the following error message: "Incorrect Port Detected. The current print job has been canceled. The printer is designed to to work with USB cables only. The current software setting is not set to USB port. Make sure: -You are using a USB cable. -The printer is set to a USB port." I am using a USB cable. I go to my Device Manager, and under Universal Serial Bus Controllers is Intel(R)82371AB/EB PCI To USB Universal Host Controller Is my port enabled? What should I do ? Thks

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I'm assuming you're using Windows XP. If not, these directions may differ a little.

  1. Click Start > Printers and Faxes.
  2. Right-click on Lexmark X75, and then click on Properties.
  3. Click on the Ports tab.
  4. Find Lexmark X75 under the Printers column (or look for which item under the Port column is checked).
  5. Chances are it somehow got changed to COM or LPT. Find any available USB port and check it. Click Apply.
  6. Try to print. If it doesn't work now, you'll probably get a different error, something like "Cannot Communicate". If that happens, go back to theProperties window and try checking any other USB ports you see there. If there aren't any more to try, you may have to uninstall and reinstall the drivers to get it working.
Good luck!

Posted on Aug 07, 2008

  • Russ Robbins
    Russ Robbins Aug 08, 2008

    Hi, did you have any luck fixing this?

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The most likely issue is that you do not have the required drivers for it.

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