Question about Drive Medical Phoenix 3 Wheel Compact Scooter

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Just bought this from an individual who knew nothing about it. Scooter is in excellent condition however it has been sitting for a bit. The problem is the scooter only goes forward when in the High speed mode, and that "high" speed is very slow. I checked all connections and the battery took a good chg. could you maybe help me with an idea of what's wrong with it? It is a Drive Phonenix 3 scooter. Thank you! Jade

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Jade
This model Drive Phoenix 3 wheel is found for sale at pharmacies and is subject to floor model abuse.

Most common abuse is not recharging batterys and letting them sulfate thus
reducing life of of charge.

I have found that the foward and back-up levers have been bent
by people sitting and squeezing both levers at the same time. the resulting misshaping of the levers results in a very slow speed comand to the controller because of limitted movment of speed control. The result is that main control (turtle/hare) must be advanced to fast (hare) position to get scooter to move.

I have had success straightening levers by carefully bending them in opposite direction on my Phoenix 3W ( which was a clearence item with no warranty.)

The real (legal)solution is ordering a new lever having a technician
replace it so as not to void warranty.

Hope this helps....jth1939

Posted on Feb 09, 2012

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SOURCE: manual for sterling elite 4 mobility scooter

i haven't been able to locate a manual online however here is the company website http://www.sterlingscooters.co.uk/index.asp email them or call them they may be able to assist you. keep in mind many companies won't offer support for products bought on ebay.

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Posted on Sep 08, 2009

Testimonial: "thanks for the answer so quick il phone them tomorrow"

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SOURCE: After a period of use the Scooter turns itself off.

sounds like it might be a bad throttle pod, or the brake is overheating. If you can pull the rear shroud off and drive it for a while you can check to see if the brake is overheating. Be careful when checking it because if it is really hot it will burn your fingers. The throttle pod can be checked with an ohm meter but i'm not sure off the top of my head what reading you should get. let me know if you would go that far and i'll get it for you.

Posted on Mar 10, 2009

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SOURCE: little gem mobility scooter brake not working properly

The throttle part has slip round, a way to test this is to put hte buggy in reverse slightly and it shoud stop, meaning that how much the throttle has slipped round. Take the top cover off and there should be a allen screen on the throttle stem, undo and readjust.

Posted on Jun 14, 2009

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