Question about Canon Pixma MP500 All-In-One InkJet Printer

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Canon Pixma MP500 error

The printer was working fine - it needed a new Canon 8 BK cartridge so I changed that over - it then printed two documents but is now showing an error on screen: "The type of print head is incorrect. Install the correct print head." - nothing has been changed on the printer except the new cartridge which is the proper Canon cartridge - not a refill or a copy.

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  • Kimberly Miller Dec 31, 2008

    SAme thing happened to me the black color was out changed like I always do and I forget if it printed at all or not but i have the same error...one time I tried to just unplug it the error went away for like not even half a page printed and boom same error again. The printer head has never been touched and i dont even know what it is exactly.

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Ok I figured out what to do. Open the over take out all your ink cartriages. Then flip the print head level on the left hand side up and squeeze the top of the print head (where all your ink sits on) and lift it up. You may want to blow off any dust that may be in there and put the peint head back and replace al your ink put the level down and you should be good to go if not you may have to replace the head.

Posted on Jan 01, 2009

  • sam scerri Jun 14, 2012

    ''it did not fix it. Any other ideas?

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