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Whiteout on the plastic part of the scanner that the paper slides on making all my papers that run through the document feeder to have lines on both sides striaght down the whole document

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You can clean the liquid paper off, you just need to be careful. Usually the scanner window is glass not plastic, but what you want to do is take a cotton swab that is damp with Rubbing Alcohol and gently rub the liquid paper. It will soften and come off very easily. Then clean the whole glass with a soft, lint free cloth and you should have clear scans again.

Posted on Apr 02, 2011

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MFC-8710DW


I am going to assume you are using the Auto Document Feeder for when you are copying and faxing.



When you lift the scanner top (As if you are placing a single document on the scanner glass) there is a small strip of glass to the left (normally) of the main scanner glass. This is the ADF scanner location. You will find that there will be two marks on this glass at the points you get lines on copied and faxed documents. Normally this is ballpoint ink that was not completely dried when fed through the ADF or Twink (Whiteout) that was not completely dry when fed through the ADF. Using rubbing alcohol or other cleaning products of similar gender clean this mess off the glass. If it does not come off it could be actual scratches on the glass which can only be fixed by replacing the glass.

Sep 02, 2014 | Brother FAX Office Equipment & Supplies

1 Answer

Line running down center of all scanned documents


If the line occurs when running documents through the document feeder and not when placing your document on the glass the problem is a dirty "**** glass". Open the document feeder and look for a thin glass that probably has white out on it. Carefully remove the whiteout with your fingernail or with a damp cloth. Good luck.

Feb 25, 2011 | Epson GT-2500 Flatbed Scanner

1 Answer

I am getting a blue line on my scans when utilizing the feeder


The feeder sends the original across a small piece of glass. The scanner stays in one position as the paper runs across it rather than the scanner moving and paper staying still. The little piece of glass is probably a 1/2 inch by 12 inch glass. just clean that strip of glass. use alcohol. there is probably some whiteout on the glass. It will appear as a dot. When the paper runs across it, the dot is run across the whole page causing the line. if you cant find the strip of glass, run a scan and try to see where the scan light sits while it's running. Clean everywhere where the light sits.

Jan 15, 2011 | Office Equipment & Supplies

1 Answer

My HP Pro 7780 has recently started making copies (through the feeder) with 2 large blank streaks down the middle of the page (lengthwise). I am worried that this is also happening when I send a fax as...


Does this happen when you print, or only when you copy? If you print out a configuration or user settings page, or print a page from the computer, is it also missing two vertical lines of print or is it only when you are copying?

If it happens when you print, you may need a cleaning, or you may need to replace the toner or drum cartridge. If it's an inkjet machine, there's a possibility there is some ink or grease on the encoder strip (a small belt-like plastic strip that goes through the print-head carriage).

If it only happens when you copy, test both the flatbed and the document feeder. If it happens on both then you may have a bad scanner. If it only happens when using the document feeder, you likely have some whiteout (or something) on the glass. When you make a copy in the flatbed, the scanner moves across your document. When you make a copy using the document feeder, the document moves across the scanner. In this case, if there is anything on the scanner glass (like whiteout) your copies will be missing a vertical line of print data (it could be white if there is whiteout on the glass, or it could be dark if something dark is on the scanner glass).

Usually you can lift the flatbed cover and look at the glass to see if anything is on it (usually at the left side of the scanner). Clean the glass, first with alcohol to remove the obstruction, and then with a little windex to remove anything the alcohol may have left behind.

Sep 23, 2010 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Line appears on copies when using the automatic feeder.


You have a piece of dirt or whiteout on the scanner glass. When the paper is moving by, it creates a "Line" if the paper is sitting still on the glass, it may be a dot or it may even use a different glass alltogether for ADF vs Paltten scanning.

Jun 09, 2009 | Canon imageCLASS D860 All-In-One Laser...

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

2 Answers

Lines on my copies


As the page you wish to copy goes through the document feeder, it passes the scanner as well as a white plastic band that the scanner "compares" the dark writing or data on the page to. If this white plastic band is not very clean, the scanner reads the dirt as if it is part of the image you are scanning. Try cleaning the band as thoroughly as possible, as well as the small piece of glass to the left of the larger glass on the flat bed scanner. Make another copy to test your results.

Hope this helps!

May 07, 2009 | HP LaserJet M5025 MFP All-In-One Printer

1 Answer

Vertical line is appear when make scanning from document feeder .. thanks


The glass the document is dragged across has an ink mark or liquid paper mark on it.
Clean thin document glass under the feeder.

Apr 27, 2009 | Ricoh IS420 Flatbed Scanner

2 Answers

Line down the middle of page only when I use the feed table. If I print from glass, there is no line. Suggestions?


ROLLERS HAVE TO BE CLEANED. USE DE-NATURED ALCOHOL (EVAPORATES QUICKLY WITH NO RESIDUE) THIS SHOULD SOLVE THE PROBLEM

Mar 16, 2009 | Brother MFC-7820N Laser Printer

1 Answer

HP Laserjet 3380 line the length of the paper.


Lift up the document feeder and clean the small scanner glass.

Mar 10, 2009 | HP LaserJet 3380 All-In-One Printer

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