Question about HP OfficeJet 7410 All-In-One InkJet Printer

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My HP Officejet 7410 printer (wireless) displays Remove and check print cartridges. I have only used HP cartridges. I replaced the cartridges, checked the spring (good condition), cleaned the contacts, deleted and reloaded the software, turned the unit off for several hours, yet the same error message is displayed

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Simple test: find some old cartridges that have worked well in this printer and put them in. If you still get the cartridge error message (not the empty one as it should) then the connection between the chips on the cartridges and the processor from the mainboard of the printer is faulty.
This can be caused only by 2 things:
1 - the data cable that connects the carriage to the board is unhooked or damaged: pull the carriage fully to the left and inspect the data cable. If it's detached or loose try to plug it back again; if it's pinched it will have to be replaced at a repair shop.
2 - if the fault is in the mainboard then the printer is dead. You could replace the mainboard but that would cost more than a new printer.

Posted on Apr 02, 2011

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1 Answer

HP Office jet printer slow


I think it's that black cartridge!

The problem you've described is typically caused by one of the cartridges failing. Try removing the black cartridge and printing (not copying) a test page. If this prints at near normal speed the black cartridge is at fault and should be replaced. If the printer still prints slowly then put the black cartridge back in and remove the color cartridge, then print a page. Replacing the cartridge that causes the slow printing with a fresh cartridge will resolve the issue.

Assuming the cartridges are original HP (not re-manufactured or refilled) you can check the warranty status by CLICKING HERE

Let me know how you make out.

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I have officejet 7410 all in one. it worked perfect, but suddenly the black printing become weird. it prints only half of the letters. i check ink. its full, but black cartridge test pattern has some...


The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

Jan 12, 2011 | HP OfficeJet 7410 All-In-One InkJet...

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Replaced black print cartridge rejected.


Hi there remove the cartrideg & reset the printer first. After that off the printer. Now fix the cartridge in printer. Turn on again. If you face same problem then reset again with cartridge, give a test print from print preferrence. I hope your problem will solve then. Thanks & waiting for your feedback.

Mar 18, 2010 | HP OfficeJet 7410 All-In-One InkJet...

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My 7410 keeps saying to add a black ink cartridge but i did


Remove black cartridge and check to insure the spring has not broken loose.

Jan 14, 2010 | HP OfficeJet 7410 All-In-One InkJet...

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Insert HP color inkjet print cartridge 99 into HP OfficeJet 7410 I am replacing the HP 97 color print cartridge with th 99 print cartridge (both are color). The 99 will not go in all the way. I notice the...


The HP 99 cartridge is used if you would like to print photos. The HP 99 replaces the HP 96 (black) cartridge in your printer. The HP 99 cartridge has black, photo magenta, and photo cyan inks in it. When you pair this with the cyan, magenta, and yellow in your HP 97 (color) cartridge you have the full set of photo colors represented.

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Replacement instructions for ink cartridge carriage assembly


Please follow the link below to HP Web site. This will take you to the HP 7410 Setup Chart. The cartridge instructions you need begin in frame 10.

http://h10032.www1.hp.com/ctg/Manual/c00236206.pdf

Don

Oct 22, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

My HP Officejet 7410 xi is showing an error message that states "Remove and check color cartridge". I have tried replacing the old cartridge with two separate new ones and I still get the error message.


Apparently, there is a known problem with this printer series (7310 / 7410). When you replace the cartridge, there is a metal wire that keeps the cartridge in place. This wire comes away from the wall as you slide the cartridge in and makes a hole in the ribbon cable.

Unfortunately, there is not much that you can do, other than to contact HP. Hopefully, your printer is still under warranty.

Jun 15, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP 7410 printer displays error ''remove and check colour cartridge


I think that spring must have gotten loose that holds the cartridge in place, right hand side, put it back where it belongs, might want to compare with the other, black cartridge side.  Good Luck!

May 13, 2009 | HP OfficeJet 7410 All-In-One InkJet...

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HP Officejet 7410 All-in-One Error:0xc0620004


The product displays an 0x ... error code when printing (for example Error: 0xf0af8004 ). These error codes indicate that the product has an internal condition. Solution Use the instructions below to resolve the issue by restarting the product.
  1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try to print a print job from the computer.
If these steps did not resolve the issue, contact HP technical support for assistance.

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