Question about Ricoh Aficio MP 2000 Black and White Copier
The Sc 121 means that the scanner that moves underneath the glass and illuminates your document and "scans" it did not return to its "home " position. There is a sensor under the glass towards the rear left corner that tells the copier when to stop the return of the scanner and establishes the scanner is it the correct position to begin its next scan. For both safety and image precision the copier HAS to know the scanner has returned home. You have a fairly new copier and I would not expect to see this error code on such a new machine.You may have a dirty/bad sensor, the motor that drives the scanner forward and back may be bad,you may have a mechanical bind that the motor cannot overcome, or the circuit board that is responsible for processing these inputs and ouputs may have went on vacation.I know I have defined the code and established the variables but have not given you a fix. Unfortunately I'm here and the device is there. I cannot provide you with any tests or tricks for this as this is area that is very delicate and precise and an end user is not prepared to mess with. All this is predicated on the assumption you have actually turned the RED main power swith off and back on to attempt to reset the code.If you are unsure of the location of the true main power switch then simply unplug the copier, and then re-energize. The code MAY reset. I wish I were more help, but at least if you have to have an on site service visit you may know right now more than the tech does when they walk in the door. Knowledge is powerful. Best to you. SPINAL
Posted on Apr 02, 2011
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Posted on Jan 02, 2017
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