Question about Microsoft Xbox 360 White Console
If your Xbox 360 console is not reading disc, first check it this happen to multiple CD. Check if the disc has scratches on it. If not, clean the disc by wiping it with damp soft cloth from the center outward. (Note: Use distilled water). Also make sure that the disc that your playing is compatible with your console. Next step is to clear the cache by going to My Xbox > System settings > Memory > highlight the storage device and Press Y on your controller > Select Clear System Cache. Then try to play again the disc. If still same thing, disconnect the hard drive, memory units and controllers and then reconnect it again. Try to play again the disc. If the problem only occur in one disc, replace the disc. If this happens intermittently, you need to contact Xbox Support for the repair of your console.
If your console is still under warranty, I strongly suggest that you call them to have free repair. Here's their contact number (800) 4MY-XBOX or (800) 469-9269.
Posted on Apr 02, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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