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Model:Brother DCP 135C Clean Unable 46. Kindly please help me to solve the problem.Tq.

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Troubleshooting and routine maintenace

Posted on Jun 19, 2011

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Machine Error 46 - Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An "initial purge", for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the "up arrow" key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Get more help and information click here. hope this helps you.

Posted on Apr 04, 2011

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Hi cptnah,

The error message CLEAN UNABLE 46 means that the waste pads are needed to be replaced because these are already saturated with ink. Here's the instruction how to replace your Pads:

1. For the Upper set of Pads, you need to take the scanner assembly off. At the back you'll see the upper cover, control panel and the flushing box.

2. The second pad, you need to take out the printer mechanism and platen roller, the bottom plate and the print head.

Once you're done replacing the pads you need to reset the system. Replacing the waste pads will help you resolve the issue.

Hope it helps.

Thank you for using Fixya.

Posted on Apr 02, 2011

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This is the counter inside the printer which stops the printer unless it is reset. Follow the below steps to do the reset on your printer.

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