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I keep getting this error message: "Paperport has stopped working" I have Paperport 11 and Windows 7. This just started happening in the last 2 to 3 days. I have had it on my system for over 3 yea


Others who have had similar issues (based on Microsoft Technet and Microsoft Answers site) have reported that there was a folder in the Paperport initialization that caused the issue. More specifically, they found that it was a file in that directory, but the file type varied.

Check the error in the Event Viewer

(Control Panel\All Control Panel Items\Administrative Tools\Event Viewer.lnk)

Go to the Windows Logs and check the Application and System logs to find the details of the error.

Hope this helps.

Dec 19, 2014 | ScanSoft Nuance ® PaperPort® 11 Full...

1 Answer

Free software paperport


Sir/Madam

PaperPort installs a PaperPort Black and White Image driver and a PaperPort Color Image driver. These drivers allow you to import documents onto the PaperPort desktop via the print feature.

If one or both of the drivers are missing, follow the steps listed below to run the PaperPort repair program. This program will re-install the drivers:

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  1. Open the Control Panel.
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2.Open "Add or Remove Programs".


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3.Locate and select PaperPort. Click the "Change" button.

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4.When the PaperPort InstallShield wizard appears click NEXT.

62115aec-6ec6-4034-b540-c8c3c9996b0b.gif

5.Select "Repair" and click NEXT.

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6.Click "Install" to begin the repair process.

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7.When the installation is completed a window stating "InstallShield Wizard Completed" will appear. Click FINISH.

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8 The repair process is now complete and the drivers will now be installed.

If your question was not answered, please Go To Below URL for Brother Printer Troubleshoot,



OR

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Brother Printer Support

Feb 03, 2014 | Brother MFC-290C Printer

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...


  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

Jan 25, 2011 | Xerox DocuMate 510 Document Scanner

1 Answer

I have installed PaperPort 11 some time ago and it all worked fine. Recently Paperport started installing after every reboot. The installation fails with the error: 1: The engine of the installscript is...


  1. Open the folder C:\Program Files\Common Files\InstallShield\Driver\ from the machine.
  2. There should be folders with numbers in this Driver folder, for example 6, 7, 8, 9, 10, 1050, 11. Delete these folders.
  3. Download ISScript11.zip.
  4. Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
  5. Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
  6. Now try running PaperPort 11 again. If it still has problems opening, try reinstalling PaperPort 11.

Jan 23, 2011 | ScanSoft Nuance ® PaperPort® 11 Full...

1 Answer

How di I reinstall PaperPort Print Driver? PaperPort 11, Windows 7


Instructions extracted from http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/f903e1ed-e15b-4cb6-a20a-50f628f95939

"{Ok, here is how I got the whole package from my Brother MFC and PaperPort 11 with the printer utility.
First if you have tried to install the suite or paperport and are having issues uninstalling through windows download this wonderful program that removes everything called Revo Uninstaller at www.revouninstaller.com and choose the freeware version.
Now go to the Brother website and search for the Windows 7 MFLPRO Suite and you should download a zip file that contains the suite for multiple MFC’s. Unzip it and set it aside. This is only the Brother Suite for the Brother MFC and the Control Center 3.

TO find the Windows 7 version of MFL PRO go here
http://www.brother-usa.com/downloads/default.aspx?ProductGroupID=5

PaperPort 11 will have to be installed from the actual CD that came with your printer. Inside the CD with Windows Explorer File System locate the file Inst32.exe that should be inside the CD under the install folder then MFC-465CN (my model) then usa folder. Remember the location.
Now set everything aside and let’s start. Open up control panel, click on programs and features then choose Run programs made for previous versions of Windows. You have just opened up program commutability, now click next and wait now choose not listed and press next. Browse and fine the Inst32.exe file that I mentioned earlier. Now click next and then choose Try Recommended Settings, Next your setting should say applied and compatible with Windows XP SP2, then you will see a tab on the next screen that says Start the program. Click on it and allow it to start installing this will start the suite and the first thing that installs is PaprPort, be patient let it continue to run and after it will install the PaoperPort print driver, then after it will start into the MFL PRO Suite. This is where my installation halted because the suite is a 32Bit version it would not continue. I looked and PaperPort program and printer where installed. Close it up and pres next.

Finally now you can install the MFL PRO for Windows 7. Open up the folder you downloaded from Brother and look for your model and you will see the setup.exe application, click on it and start installing MFL PRO along with Control Center 3. That’s it, and your setup should be complete.}"


Hope the thread from http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/f903e1ed-e15b-4cb6-a20a-50f628f95939
will help.

Jul 21, 2010 | ScanSoft Nuance PaperPort 11 for PC

1 Answer

I have paperport 9.0 and I can't get it to work with Windows 7 which I just installed.


PaperPort 9 is not supported for Win7. You need to upgrade your product or use a Virtual computer running a different OS. PaperPort 10 is being tested with Win7. PaperPort 11.2 and PaperPort 12 are fully supported under Win7. (My household has PaperPort 11. It doesn't work consistently with Win7 and a generic Win7 driver for an older scanner.)

With Win7 Pro or Ultimate, you have the option of downloading and installing the XP mode. (This actually takes two downloads.) Once you are running the virtual XP computer, you can install the PaperPort 9 and the scanner (if you want to capture the files from there). To share images with the real computer, files may need to be stored to external media. Hardware can only be installed to one "computer" and you will be prompted to uninstall the device from the other computer.

I hope this helps.

Cindy Wells

Feb 19, 2010 | ScanSoft PaperPort Deluxe 9...

1 Answer

My PaperPort Scanner Program (disk that came with my Brother DCP-120C) will not download to my new Vista Operating System. Cannot download full program at Brother website, either. (It's missing the...


Well, you purchased your all-in-one machine some time ago and it didn't include Vista-compatible software.
PaperPort is a commercial application, available from it's developer company; it's simplified version was delivered with the printer/scanner as bundled software.
As it is not a property of Brother, it cannot be made available for download on their website (as opposed to Brother drivers & utilities), because everyone would be able to download a commercial product without paying for it, that's quite understandable.

I would suggest contacting Brother support (e-mail or hotline) and asking for a Vista-compatible CD for your printer, specifying it's serial number.

Dec 02, 2009 | Brother DCP-120C All-In-One InkJet Printer

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