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Windows test page, Windows logo is in gray scale and not completely printed. Alignment page has failed several times, Restart, cleaned cartridges several times.

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  • jeremytho975 Apr 03, 2011

    Solution. Duh

    The color ink was 0%. If you dont have even a little bit of color ink it will mess up even on gray scale.

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You didn't mention the brand and model of your printer.

However, it seems that you have a clogged print head. If you are using canon or hp, some of their models have print heads fixed to its cartridge. In this case, simply buy a new cartridge.

Not all heads are fixed to the cartridge. In some models, you have to acquire them separately.

You can also try the "poorman's solution":

Remove the head, then dip ONLY the bottom part where the ink comes out in warm water for five minutes.

Just be sure NOT to TOUCH or WET the gold contacts on the side.

Shake it to remove the excess water. Do not wipe it with cloth or tissue. This may leave residues that could clog.

Sometimes, this thing works.

Posted on Apr 02, 2011

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1 Answer

My HP C4780 PRINTER WILL PRINT A TEST PAGE BUT NOTHING ELSE. How do I get it to print?


Check the settings in Windows Print Manager.

Make sure that the paper quality matches what is in the printer. If set to glossy, minimal ink is deposited on the page. Also, check the print quality - draft quality provides a minimal amount of ink as well.

Jan 17, 2015 | HP PS C4780 All in One InkJet Printer

1 Answer

My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I cannot get my printer to print in only black and white. I have put new ink cartridges in, both color and black. I have selected "print in gray scale only" in the print options. But anything I...


Please take out the new cartridges and re-position them correctly i.e. color cartridge on the left and black cartridge on the right seating. Check that you hear a click sound when the cartridge is placed in the seating. Print a test page. Then switch off the printer for some time. Re start the printer and now carry out the gray scale printing.

Jul 19, 2011 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Hi, Wonder can you help my printer keeps printing off test page everytime it is turned on. this is only happening since i changed the cartridge, never did this before. thanks


Hi,

Your printer is printing alignment pages, because the cartridge alignment was not completed since you replaced them. Follow the below steps to complete alignment.

  1. Turn the printer OFF and then turn back ON.
  2. Wait until the alignment sheet prints out fully.
  3. Place the alignment test page over the scanner glass.
  4. Press start color scan button.
  5. The printer "power" light will start flashing, indication the alignment process.
  6. After the printer stops flashing, turn off and then ON the printer.It will not print any test pages further.
We need to run alignment test every-time while we replace ink cartridges.

Regards
Riztech

Nov 27, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

I have a HP PSC 1410 printer Every time I turn it on, it prints a "Test Page". The Check cartridge light is On, but I just had the cartridges filled. "E" shows in the Copies section I am only printing...


I suspect by "Test Page" you may mean alignment page. If the printer senses a problem with black or yellow colors it will continue putting out this page each time you start the printer. Be sure you correctly installed the print cartridges then follow the instructions on the paper to scan it and do a proper alignment. If you have done the alignment chances are something is wrong with your ink. I recommend against getting carts refilled. In the future be sure to use a new name brand ink cart to ensure proper printing. Please consult the following page for detailed diagrams:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00473766&tmp_track_link=ot_recdoc/c00447737/en_us/c00473766/loc:1&lc=en&dlc=en&cc=us&lang=en&product=441115
If it is truly printing a Windows logo test page I'm sorry for time waste.

Oct 17, 2010 | Office Equipment & Supplies

1 Answer

Prints test page when turned on


Does it Print Self Test Page or Does it print Alignment Sheet ?

Remove the Cartridges
Clean the Contacts on Cartridges with lint free cloth ( golden contacts )
Disconnect the USB Cable from Printer
Insert the Cartridges
It should go thru Alignment process - complete the alignment process
Connect the Cable to Printer

Turn off/on the printer it should not print the page.

Jun 25, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Color Quality is not so great anymore


Sounds like the machine needs to be cleaned. Probably a heavy use machine that has quite a bit of ink spray build up on the inside. I would imagine your service station has quite a bit of ink build up in it as well possibly causing the cartridges not to be cleaned like they should. A good cleaning cures most of what ails inkjet printers. We would charge $85 in our shop for complete disassembly down to the metal frame and cleaning.

Inkworks

May 05, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

10 Answers

Keep printing test sheets


A lot of HP printers print a page to enable the print head alignment and calabration. This normally orcurs when a cartridge has been changed. If the alignment page fails then it will reprint alignment page until it can align.

So, you need to get that page it prints and place it on the glass and press scan, then it will complete alignment and be ready to rock.

See Here

Cheers

Jan 19, 2008 | HP PSC 1510 All-In-One InkJet Printer

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