Question about HP Photosmart C4180 All-In-One InkJet Printer

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My printer has not been hooked up for a good 6 months. I recently installed it again on a brand new laptop, and everything installed correctly however when I send a print job to it, the pages come up blank. When I do a self test report, it prints out a very incorrect report (mostly just blank) but reports no error. I selected the option to clean the cartridges (there is no message saying they are empty, and they were used lightly since last purchased). Once completed, there is no change. When selecting the option to align cartridges, a completely blank page is produced and a message appears that says "Print cartridge alignment failed." This is the only idication I can find that shows there is an error with the printer. I also selected the option to restor printer to factory defaults. Thank you for the help

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HI!

When the printers are out of action for a while and since its alcohol based ink it tends to evaporate and glogg the head or ink!The best thing to do is to get new cartridges or if it has a separate printhead replace it!!

Hope it helps!!

Posted on Apr 02, 2011

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Posted on Jan 02, 2017

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