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I put the ped basic on windows 7 and cant remove it it says error installing 1 kernal exe (ox10000) have i damaged my new lap top or can it be removed thank you

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Welcome to Fixya

Ikernel.exe is associated with installshield. The program that typically installs programs. Try to use system restore. Click start menu then click all programs. Click accessories then click system tools. Click system restore then select a date where you remember the computer is working fine then restore to that date.

Please let me know if you have further questions.

Thank you for using Fixya!

Posted on Apr 02, 2011

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Posted on Jan 02, 2017

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