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Camera lens stuck out. Everytime I try to turn it own the error mssg displays and says it will restart

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Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Apr 02, 2011

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1 Answer

What does E18 mean?


Canon E18 error happens when the lens gets stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off. This is caused by dirt in between the telescoping portions of the lens. You can clean this with compressed air, generally. Blow air all around the turret sections of the lens. you can also GENTLY push the lens inward ( have the lens extended and take the battery out... then push inward...)

Jul 10, 2009 | Canon PowerShot S50 Digital Camera

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

1 Answer

It has a lens error. Everytime the camera is turned on it beeps and clicks constantly. It eventually shuts off after displaying "Lens error, restart camera." on the screen.


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Apr 23, 2009 | Canon PowerShot SD1100 IS Digital Camera

1 Answer

Lens error, restart camera


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Oct 18, 2008 | Canon PowerShot S410 / IXUS 430 Digital...

6 Answers

Lens error,restart camera


My Camera: Canon PowerShot SD770 IS Digital Camera

Went to the beach yesterday, by the end of the night my camera gave me this error: "lens error, restart camera". The lens would no longer come out.

I figured sand got stuck within the lens, so I did the following:

1. Turn camera up-side-down (with lens facing down)
2. Gently tap the sides of the camera (to loosen particles in lens)
3. Turn camera on
4. The lens will eventually come out
5. Gently tap the sides of the lens
6. Turn camera off (continue tapping side of lens as it retracts)

I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.

Now the camera works...thank god.

Aug 31, 2008 | Canon PowerShot SD600 Digital Camera

3 Answers

How do you fix 'lens error restart camera' I put it in my bookbag. I guess i threw my bookbag around and now i have this "lens error, restart camera." The lens froze halfway and it's staying that way....


WE WENT TO THA BEACH AND TOOK SOME PIC AND LATER THAT DAY WHEN WE WENT TO TAKE MORE PIC IT SAID LENS ERROR RESTART CAMERA BUT WE DON'T KNOW HOW TO RESTART THE CAM

Aug 18, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...

5 Answers

Lens Error, Restart


Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com

May 01, 2008 | Canon PowerShot SD1000 Digital Camera

1 Answer

Canon SD900


First off, see if Canon can help you. If not, the following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Dec 28, 2007 | Canon Digital SD900 / IXUS 900 Ti Digital...

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