Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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I am not very tech savvy. I purchased a new Mac Book pro and My Passport for Mac 500GB in JUly and have had no problems since my husband accidentally disconnected My Passport while it was in process of backing up my files. A few days later, ever since March 28 it has been giving me this message : "The backup was not performed because an error occurred while copying files to the back up disk. The problem may be temporary. Try again later to back up. If problem persists use Disk Utility to repair your backup disk." I keep getting the same messsage every time it tries to back up my files - not sure what to do?

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Use the disk utitlity to repair the disk, when your husband unplugged it while it was attempting a backup, it corrupted part of the disk the disk utility will fix it for you and correct the errors

Posted on Apr 02, 2011

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OY!
I am an IMac user, and although almost everything works reliably really well, there are a few issues. However, most of these can be resolved by accessing the Mac help resources. If you have registered with Apple, and are under warranty, you should be OK. I've found that they are able to help you resolve issues. If you are out of warranty, or an un-covered second user, it may be more difficult to resolve your problem. Worst case, you take your gear to an Apple center and get their techs to sort it out.
Did you use the Time Machine function to back up your stuff?
Alternatively, did you ask them to install your hard drive into the new system? (assuming it was a compatible swap) If you did the backuo manually, your system may not have restored your setup the way it was.
Although I hate being held hostage by Apple's superiority persona and related superior costs, their hardware and software has performed reliably. Their backup hardware is twice the cost of popular cheaper peripherals, but as I've said to other folks, with Apple, you know that you are getting hardware and software that has been tested and proven to work reliably with your host system. The reason I switched to Mac after 20+ PC years is that the PC hardware and software problematic issues have caused and cost me far more in terms of money, time and frustration than if I had gone with Mac in the beginning.
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