Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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I am not very tech savvy. I purchased a new Mac Book pro and My Passport for Mac 500GB in JUly and have had no problems since my husband accidentally disconnected My Passport while it was in process of backing up my files. A few days later, ever since March 28 it has been giving me this message : "The backup was not performed because an error occurred while copying files to the back up disk. The problem may be temporary. Try again later to back up. If problem persists use Disk Utility to repair your backup disk." I keep getting the same messsage every time it tries to back up my files - not sure what to do?

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Use the disk utitlity to repair the disk, when your husband unplugged it while it was attempting a backup, it corrupted part of the disk the disk utility will fix it for you and correct the errors

Posted on Apr 02, 2011

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