Question about Microsoft Xbox 360 Console

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I knocked my xbox 360 over off my speakers about foot , maybe a foot and a half my xbox 360 is running fine except it says to eject tray even when there is no disk in and it no longer plays any movies or games what could be wrong with it?

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  • Microsoft Master
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Sounds as if you have dislodged the laser assembly in the dvd drive in your xbox 360

Posted on Apr 02, 2011

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1 Answer

Tray stuck open


The gears on the Xbox 360 have become misaligned. Here is how you fix it. If the tray is out all the way disconnect the power.
Step 1:
Locate the tab on the left side of the tray.
Step 2:
Lift the tab with a pen or equal and pull the tray out.
Step 3: power on the Xbox 360 and hit the eject button. When you here the eject "ding" pull the power. Now the drive is in eject mode and the cogs are aligned to take the tray.
Step 4
Gently place the tray back in and slight nudge to engage gears.
Step 5
POwer on xbox 360 and give another nudge to help the tray realign.
Step 6
Open and close the tray a couple times. To assure sucess.

Aug 20, 2014 | Microsoft Xbox Video Game Consoles & Games

Tip

Xbox 360 - Stuck or sticking tray fix!


If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on May 13, 2010 | Video Game Consoles & Games

Tip

If your Xbox 360 Disc tray won't eject


If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on Feb 02, 2010 | Video Game Consoles & Games

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 DVD drive problem.


SORRY,HEAR THERES NO WARRANTY,BUT X-BOX WILL SEND U A NEW ONE BECAUSE THAT IS A FACTORY DEFECT CALLED THE RIING OF DEATH,CALL THE 800 NUMBER AND GIVE THEM SERIAL NUMBER AND THEY WILL MAIL U A BOX TO PUT IT IN AND MAIL TO THEM

Jul 15, 2009 | Video Game Consoles & Games

2 Answers

Xbox 360 disk spins while ejecting


i had this same problem, so i figured, "what the hell?" i might as well open the dvd drive up and clean it out. so i looked for how to video for taking apart my 360 and opening the dvd drive on you tube( this voids your warantee of course) and i cleaned all the dust out with compressed air and swabs dipped in alchohol. this worked for me so i hope it works for you.

Oct 22, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360


you need to send it off to get repaired

Aug 26, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox360


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Depending on the type of disc drive that you have in your Xbox 360 console, use one of the following methods:

 

Method A: Insert a straightened paper clip or another small, stiff wire into the first hole from the left side of the disc tray. To release the disc tray, push the paperclip into the hole to press the manual eject mechanism. The manual eject mechanism is a white lever that is visible behind the console casing. The hole is located about one-and-a-half inches (approximately four centimeters) from the left edge of the disc tray.

 

Method B: Insert a straightened paper clip or another small, stiff wire into the second hole from the left side of the disc tray. Push the paperclip repeatedly into the hole to turn a gear to release the disc tray. The hole is located about one-and-a-half inches (approximately four centimeters) from the left edge of the disc tray.

 

Method C: Insert a straightened paper clip or another small, stiff wire into the into the hole that is directly under the "X3" in the Xbox 360 label on the disc tray to release the disc tray. The hole is located about one inch from the right edge of the disc tray.

 

In each case, make sure that you line up the paperclip or stiff wire to pass through another notch behind the hole on the console casing.

Oct 17, 2007 | Microsoft Xbox 360 Console

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