Question about Toshiba Satellite L500 Series Notebook

2 Answers

I have no sound. I have installed sound drivers and I still have no sound. Also I tried to test my playback (in windows). Once I got to the playback application it told me i have audio installed. Please assist. Regards, Henith Gabriel

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2 Answers

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  • Master
  • 1,623 Answers

You have not installed the correct drivers for your soundcard uninstall whatever driver you installed then go to the link below and choose your windows version and choose sound in the category then click on the realtek driver shown and download that one

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=2520803&rpn=PSLU6U&modelFilter=&selCategory=2756709&selFamily=1073768663

then install it and restart the laptop after its done


if you found this info useful please vote for me

Posted on Apr 01, 2011

  •  Gaurav Kumar
    Gaurav Kumar Sep 20, 2012

    Are you forget to install sound driver during installing operating system on your laptop? So first check that drivers are properly install or not. If it is not install, install it. If already installed, try to update it. Still you are not getting any sound on your Toshiba laptop, so it also possible that the sound card is possibly dead. If the computer uses on-board sound (meaning there is no separate card with sound jacks on it), that is more problematic. That part on the board cannot be replaced without replacing the whole motherboard, normally. In either case, install a new sound card and use its jacks for audio. Pls ignore below answer, that was the step-by-step guide to factory reset Toshiba system.

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  • Toshiba Expert
  • 560 Answers

First restart your Toshiba laptop. Press either "F1," "0," or "F8" to be taken to your computer's hard drive utility screen. The key command differs depending on the model Toshiba computer that you own.

Select "Restore Original Factory Image" from the list of options in System Recovery. Verify that you want to continue the process by clicking "Yes," then click "Next".

Restart the Toshiba laptop once the factory restore process has been completed. You will be prompted to enter information such as the date, time and language preferences.

Feel free get the reliable technical help at http://www.vtechsquad.com/toshiba-support/ for troubleshoot all kind of Toshiba PC(laptop and desktop).

Posted on Sep 20, 2012

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My logitech z-5300 speakers were working perfect to play itunes & sounds from all programs. Got video camera & tried to use it but no sounds played around in control panel now my speakers wont...


Hi

You do not say which operating system you are using. My answer can therefore only be general rather than specific to your operating system.

The Video Camera you tried to install probably has an in-built microphone. Connecting this is may have changed the default settings for your audio devices.

You have a number of options for fixing this problem.

SYSTEM RESTORE
Start > All programs > Accessories > System Tools > System Restore > Restore my computer to an earlier time > selected a highlighted date in the calendar and an Event in the schedule before the date you tried to install the video camera > restore > restart the computer (you should hear the windows logon on tones if you are using a windows operating system) > (My) Music > Sample Music > double click on any track to test the sound playback.

AUDIO SETTINGS
Start > Control Panel > Audio devices > Audio (Playback Devices) > Set Defaults (set the Speakers to be the Default Playback devices > apply > ok > restatrt computer > (My) Music > Sample Music > double click on any track to test the sound playback.


AUDIO/SOUND DRIVERS
Reinstalling the Audio/Sound Drivers would also probably resolve the problem by restoring your Default Audio settings, if you have the Driver CD for your Laptop or Desktop Motherboard > install Audio/Sound Driver > restart computer > (My) Music > Sample Music > double click on any track to test the sound playback.

I cannot direct you to a driver download site, because you have given no information about your computer.

If this answer helps you, please take the time to rate it. This helps answerers better understand the needs and the point of view of the asker and helps us explore the best ways to provide useful, high quality answers.

If you need further help, please feel free to post another question or add a comment to this question.

Thanks for using FixYa.

Aug 31, 2011 | Logitech Z-5300 Computer Speakers

1 Answer

Have no sound how do i get my sound back


First we have to determine whether or not you have the required drivers installed in order for the operating system to communicate with your sound playback device. Following is the keyin sequence for Windows XP - The key-ins will differ somewhat for other Windows operating systems:
Click on START
Right Click on MY COMPUTER
Tnen click on PROPERTIES followed by HARDWARE and then DEVICE MANAGER.
Double click on SOUND, VIDEO and GAME CONTROLLERS
Your sound playback device (such as Avance AC 97 Audio) should be listed. And there should NOT be a yellow exclamation mark in the left margin (If there is, this is an indication that the device is not working properly - see CORRECTIVE ACTIONS below.
Double click on your sound playback device.
In the device status box you should see the statement "This device is working properly"
If you get any other messages indicating that drivers are required or need to be updated, see CORRECTIVE ACTIONS below.
If everything look OK, click on the "X" in the upper right corner to close device manager.
If everything was OK in device manager we will now see if the operating systen is sending sound to your playback device.
Click on START
Click on CONTROL PANEL
Select the Classic View (If not already displayed)
Click on SOUNDS AND AUDIO DEVICES
Double Click on AUDIO DEVICES
Click on the AUDIO tab.
In the Sound Playback dialog box your sound device (something like "AC 97 Audio") should be listed. If it is not, click on the pull-down menu and select it if you can..
If it is NOT listed, see CORRECTIVE ACTIONS below.
If it is listed, perform the following tests:
Click on the SOUNDS tab
Set the Sound Scheme to WINDOWS DEFAULT
Click on APPLY and OK
In the Program Events dialog box, click on any event that has a speaker Icon to the left of it
Underneath the Program Events dialog box you will see a small box with a triangle inside
If the triangle is black that means that the operating system has recognized your sound playback device (sound card).
Click on the triangle.
You should hear the sound through your speakers (the triangle will change to a rectangle while the sound is playing)
After the sound plays the black triangle will re-appear.
If the triangle is black and changes to a rectangle when you click on it and you DO NOT hear sound through your speakers either your speakers are plugged into the wrong jack or you have a problem with your speakers. Test or replace the speakers.
If the triange is gray that means that the operating system does not recognize your sound playback device (sound card). See CORRECTIVE ACTIONS below.

CORRECTIVE ACTIONS
If the playback device is built into the motherboard, the device may not be enabled in the BIOS. Check your BIOS settings. If your sound device is disabled, enable it and repeat this procedure.
To enter BIOS setup turn on your PC and immeadiately hold down the DEL key. (On some machines it's the F!, F2 or F10 key).
Once in BIOS setup, press the Enter key to select the first display screen, ususally titled "Standard CMOS Features". Navigate through the menus until you locate the setting for your on-board sound playback device. If it is set to "Enable" or "Auto" leave it as-is. If it is set to "Disabled." change the setting to "Enabled" or "Auto".
Follow the on-screen instructins to save yur settings and exit BIOS Setup.
If you do not have built-in sound on your motherboard you will need a sound card installed in an expansion slot on the motherboard. This card may not be present. If there is no sound card, install one and then repeat this procedure.
If you do have a playback device installed and enabled and either you have an error indication, drivers are not installed, or device manager reccommends a driver update, you will have to download drivers from either the motherboard or sound card manufacturer's web site. Also, if the drivers are installed and you no have no error messages, but you do not hear sound when you click the black triangle, you may have a hardware problem on your motherboard or sound card.. At this point, you will require some help from a qualified PC technician.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Best regards,
Yavacotech
.
.

Dec 31, 2010 | Computers & Internet

1 Answer

No audio device


First we have to determine whether or not you have the required drivers installed in order for the operating system to communicate with your sound playback device. Following is the keyin sequence for Windows XP - The key-ins will differ somewhat for other Windows operating systems:
Click on START
Right Click on MY COMPUTER
Tnen click on PROPERTIES followed by HARDWARE and then DEVICE MANAGER.
Double click on SOUND, VIDEO and GAME CONTROLLERS
Your sound playback device (such as Avance AC 97 Audio) should be listed. And there should NOT be a yellow exclamation mark in the left margin (If there is, this is an indication that the device is not working properly - see CORRECTIVE ACTIONS below.
Double click on your sound playback device.
In the device status box you should see the statement "This device is working properly"
If you get any other messages indicating that drivers are required or need to be updated, see CORRECTIVE ACTIONS below.
If everything looks OK, click on the "X" in the upper right corner to close device manager.
If everything was OK in device manager we will now see if the operating systen is sending sound to your playback device.
Click on START
Click on CONTROL PANEL
Select the Classic View (If not already displayed)
Click on SOUNDS AND AUDIO DEVICES
Double Click on AUDIO DEVICES
Click on the AUDIO tab.
In the Sound Playback dialog box your sound device (something like "AC 97 Audio") should be listed. If it is not, click on the pull-down menu and select it if you can..
If it is NOT listed, see CORRECTIVE ACTIONS below.
If it is listed, perform the following tests:
Click on the SOUNDS tab
Set the Sound Scheme to WINDOWS DEFAULT
Click on APPLY and OK
In the Program Events dialog box, click on any event that has a speaker Icon to the left of it
Underneath the Program Events dialog box you will see a small box with a triangle inside
If the triangle is black that means that the operating system has recognized your sound playback device (sound card).
Click on the triangle.
You should hear the sound through your speakers (the triangle will change to a rectangle while the sound is playing)
After the sound plays the black triangle will re-appear.
If the triangle is black and changes to a rectangle when you click on it and you DO NOT hear sound through your speakers either your speakers are plugged into the wrong jack or you have a problem with your speakers. Test or replace the speakers.
If the triange is gray that means that the operating system does not recognize your sound playback device (sound card). See CORRECTIVE ACTIONS below.

CORRECTIVE ACTIONS
If the playback device is built into the motherboard, the device may not be enabled in the BIOS. Check your BIOS settings. If your sound device is disabled, enable it and repeat this procedure.
To enter BIOS setup turn on your PC and immeadiately hold down the DEL key. (On some machines it's the F!, F2 or F10 key).
Once in BIOS setup, press the Enter key to select the first display screen, ususally titled "Standard CMOS Features". Navigate through the menus until you locate the setting for your on-board sound playback device. If it is set to "Enable" or "Auto" leave it as-is. If it is set to "Disabled." change the setting to "Enabled" or "Auto".
Follow the on-screen instructins to save yur settings and exit BIOS Setup.
If you do not have built-in sound on your motherboard you will need a sound card installed in an expansion slot on the motherboard. This card may not be present. If there is no sound card, install one and then repeat this procedure.
If you do have a playback device installed and enabled and either you have an error indication, drivers are not installed, or device manager reccommends a driver update, you will have to download drivers from either the motherboard or sound card manufacturer's web site. Also, if the drivers are installed and you no have no error messages, but you do not hear sound when you click the black triangle, you may have a hardware problem on your motherboard or sound card.. At this point, you will require some help from a qualified PC technician.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Best regards,
Yavacotech
.
.

Dec 30, 2010 | Computers & Internet

1 Answer

No audio sound for my desktop


First we have to determine whether or not you have the required drivers installed in order for the operating system to communicate with your sound playback device. Following is the keyin sequence for Windows XP - The key-ins will differ somewhat for other Windows operating systems:
Click on START
Right Click on MY COMPUTER
Tnen click on PROPERTIES followed by HARDWARE and then DEVICE MANAGER.
Double click on SOUND, VIDEO and GAME CONTROLLERS
Your sound playback device (such as Avance AC 97 Audio) should be listed. And there should NOT be a yellow exclamation mark in the left margin (If there is, this is an indication that the device is not working properly - see CORRECTIVE ACTIONS below.
Double click on your sound playback device.
In the device status box you should see the statement "This device is working properly"
If you get any other messages indicating that drivers are required or need to be updated, see CORRECTIVE ACTIONS below.
If everything look OK, click on the "X" in the upper right corner to close device manager.
If everything was OK in device manager we will now see if the operating systen is sending sound to your playback device.
Click on START
Click on CONTROL PANEL
Select the Classic View (If not already displayed)
Click on SOUNDS AND AUDIO DEVICES
Double Click on AUDIO DEVICES
Click on the AUDIO tab.
In the Sound Playback dialog box your sound device (something like "AC 97 Audio") should be listed. If it is not, click on the pull-down menu and select it if you can..
If it is NOT listed, see CORRECTIVE ACTIONS below.
If it is listed, perform the following tests:
Click on the SOUNDS tab
Set the Sound Scheme to WINDOWS DEFAULT
Click on APPLY and OK
In the Program Events dialog box, click on any event that has a speaker Icon to the left of it
Underneath the Program Events dialog box you will see a small box with a triangle inside
If the triangle is black that means that the operating system has recognized your sound playback device (sound card).
Click on the triangle.
You should hear the sound through your speakers (the triangle will change to a rectangle while the sound is playing)
After the sound plays the black triangle will re-appear.
If the triangle is black and changes to a rectangle when you click on it and you DO NOT hear sound through your speakers either your speakers are plugged into the wrong jack or you have a problem with your speakers. Test or replace the speakers.
If the triange is gray that means that the operating system does not recognize your sound playback device (sound card). See CORRECTIVE ACTIONS below.

CORRECTIVE ACTIONS
If the playback device is built into the motherboard, the device may not be enabled in the BIOS. Check your BIOS settings. If your sound device is disabled, enable it and repeat this procedure.
To enter BIOS setup turn on your PC and immeadiately hold down the DEL key. (On some machines it's the F!, F2 or F10 key).
Once in BIOS setup, press the Enter key to select the first display screen, ususally titled "Standard CMOS Features". Navigate through the menus until you locate the setting for your on-board sound playback device. If it is set to "Enable" or "Auto" leave it as-is. If it is set to "Disabled." change the setting to "Enabled" or "Auto".
Follow the on-screen instructins to save yur settings and exit BIOS Setup.
If you do not have built-in sound on your motherboard you will need a sound card installed in an expansion slot on the motherboard. This card may not be present. If there is no sound card, install one and then repeat this procedure.
If you do have a playback device installed and enabled and either you have an error indication, drivers are not installed, or device manager reccommends a driver update, you will have to download drivers from either the motherboard or sound card manufacturer's web site. Also, if the drivers are installed and you no have no error messages, but you do not hear sound when you click the black triangle, you may have a hardware problem on your motherboard or sound card.. At this point, you will require some help from a qualified PC technician.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Best regards,
Yavacotech
.
.

Dec 23, 2010 | Computers & Internet

1 Answer

No audio ouput device installed


First we have to determine whether or not you have the required drivers installed in order for the operating system to communicate with your sound playback device. Following is the keyin sequence for Windows XP - The key-ins will differ somewhat for other Windows operating systems:
Click on START
Right Click on MY COMPUTER
Tnen click on PROPERTIES followed by HARDWARE and then DEVICE MANAGER.
Double click on SOUND, VIDEO and GAME CONTROLLERS
Your sound playback device (such as Avance AC 97 Audio) should be listed. And there should NOT be a yellow exclamation mark in the left margin (If there is, this is an indication that the device is not working properly - see CORRECTIVE ACTIONS below.
If a playback dvice is NOT listed se CORRECTIVE ACTIONS below.
Double click on your sound playback device.
In the device status box you should see the statement "This device is working properly"
If you get any other messages indicating that drivers are required or need to be updated, see CORRECTIVE ACTIONS below.
If everything look OK, click on the "X" in the upper right corner to close device manager.
If everything was OK in device manager we will now see if the operating systen is sending sound to your playback device.
Click on START
Click on CONTROL PANEL
Select the Classic View (If not already displayed)
Click on SOUNDS AND AUDIO DEVICES
Double Click on AUDIO DEVICES
Click on the AUDIO tab.
In the Sound Playback dialog box your sound device (something like "AC 97 Audio") should be listed. If it is not, click on the pull-down menu and select it if you can..
If it is NOT listed, see CORRECTIVE ACTIONS below.
If it is listed, perform the following tests:
Click on the SOUNDS tab
Set the Sound Scheme to WINDOWS DEFAULT
Click on APPLY and OK
In the Program Events dialog box, click on any event that has a speaker Icon to the left of it
Underneath the Program Events dialog box you will see a small box with a triangle inside
If the triangle is black that means that the operating system has recognized your sound playback device (sound card).
Click on the triangle.
You should hear the sound through your speakers (the triangle will change to a rectangle while the sound is playing)
After the sound plays the black triangle will re-appear.
If the triangle is black and changes to a rectangle when you click on it and you DO NOT hear sound through your speakers either your speakers are plugged into the wrong jack or you have a problem with your speakers. Test or replace the speakers.
If the triange is gray that means that the operating system does not recognize your sound playback device (sound card). See CORRECTIVE ACTIONS below.

CORRECTIVE ACTIONS
If the playback device is built into the motherboard, the device may not be enabled in the BIOS. Check your BIOS settings. If your sound device is disabled, enable it and repeat this procedure.
If you do not have built-in sound on your motherboard you will need a sound card installed in an expansion slot on the motherboard. This card may not be present. If there is no sound card, install one and then repeat this procedure.
If you do have a playback device installed and enabled and either you have an error indication, drivers are not installed, or device manager reccommends a driver update, you will have to download drivers from either the motherboard or sound card manufacturer's web site. Also, if the drivers are installed and you no have no error messages, but you do not hear sound when you click the black triangle, you may have a hardware problem on your motherboard or sound card.. At this point, you may want to get some help from a qualified PC technician.
If you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Regards,
Yavacotech
.
.

Dec 08, 2010 | Computers & Internet

1 Answer

Speaker wires are pluged in on my dell inspiron 530 but not working help


    • 1 Make sure that your computer and speakers are plugged in, have power and are turned on. If the speakers are plugged in but don't appear to have any power, plug them into a different outlet. Some speakers are self powered and use a USB cable to supply power. Make sure that the USB cable of your speakers is connected securely to the USB port of your computer.
    • 2 Retest the sound. If you still don't have any sound, make sure the cable connecting the speakers to the computer (known as a 1/8-inch TRS cable) is plugged into the green audio output jack on the PC.
    • 3 If you're using self-powered USB speakers, remove the USB cable and plug it into a different USB port. If you're using outlet-powered speakers and have a working set handy, replace the suspected non-working speakers with the working pair to test.
    • 4 Navigate to the Microsoft Fix It troubleshooter (windows.Microsoft.com/en-US/windows/help/no-sound-in-windows) to automatically detect and fix sound playback or hardware problems. If that doesn't work, proceed with the next step.
    • 5 If you have an add-on sound card and none of the hardware or software fixes helps, you may have to replace the sound card. If you use on-board sound, it will probably pay to purchase an inexpensive sound card rather than a new motherboard. Check the system BIOS to determine whether you have inadvertently disabled your on-board sound.
    • 6 Navigate to the "Start" menu and select the "Control Panel" and "Sounds and Audio Devices." Then click the "Volume" tab. If everything is grayed out, proceed to Step 7. If the "Mute" box is checked, uncheck it. In "Device Volume," make sure that your volume level is set to a comfortable volume level for your speakers.
    • 7 Click the "Sounds" tab. Under "Sound Scheme," determine whether "No Sounds" is selected. If it is, click "Sound Schemes." A drop-down list will appear. Select "Windows Default" as the scheme. To test your sound now, click on a sound listed below the "Program Events" window. The sounds will be indicated by a small "Speaker" icon located next to them. Left-click the sound once, then click the "Play" button. If you still don't hear sound, proceed with the next step.
    • 8 Click the "Audio" tab. Under the "Sound Playback" option, make sure your sound card is selected as the default playback device. Usually, only one device appears here, unless you have multiple playback devices installed.
    • 9 If everything is grayed out, you either do not have a playback device installed or your drivers are corrupted and need to be replaced. Drivers help hardware and software function together. Fix this by reinstalling the appropriate drivers. Do this by navigating to the "Start" menu and right-clicking "Computer." Then select "Properties" from the drop-down menu. Click the "Hardware" tab and then click the "Device Manager" button. The Device Manager will open.
    • 10 Look for either a red X or a yellow question mark listed under "Sound, Video, and Game Controllers." If a red X appears, right-click the device with the X and select "Enable" from the pop-up menu. Test your sound at this point. If a yellow question mark appears, right-click the device, click "Properties" from the pop-up menu, and then click the "Driver" tab on the window that appears. Next, click the "Roll Back Driver" button to roll back to the previous drivers that were functioning correctly. Restart your computer when prompted.
    • 11 As a last resort, you can uninstall and reinstall the device. To do this, right-click the device and select "Uninstall" from the pop-up menu. Restart your computer. Windows will automatically detect and install your audio device upon boot-up. If you still don't hear any sound from your computer speakers, contact a qualified computer technician.

Nov 14, 2010 | Dell Inspiron 530s Desktop Computer

2 Answers

There is no sound from my speakers green light on


you have to install sound driver software to that supports your pc motherboard... then restart it will work...

Oct 10, 2010 | Harman Kardon HK206 Computer Speakers

2 Answers

I cannot hear any microphone playback


I cannot hear any microphone playback 2) Installing the driver software for it takes sound out of my computer my microphone seems to be fine because the green light comes on when i test it, but no playback in speaker when i record. I know im jus missing one little thing...can you help me?

Feb 08, 2010 | Tascam US-122 USB Audio/MIDI Interface...

1 Answer

Plugging in Mic ceases sound playback


The drivers are working, but you apparently have a non asynchronous driver, meaning it either records, or plays, but has trouble doing both.

Gamers usually like their sound a bit beefier than the standard AC97 chip common with mainboards can produce, I would suggest first making absolutely sure your machine is clear of virii, etc,, turn off the windows sounds, because most earlier built-in sound chips cannot multi-client, and if you still have the problem, go for a USB sound box like the M-audio Transit, for around $100, it will give you high definition sound, both in and out, and you won't have to open your PC to install it.

Mind, I am not a shill for M-Audio, but for gamers, you really need the 24bit/96KHz out, to match your game's audio.

You will also find your games may run more smoothly, as the audio role is now in the little box, rather than your CPU.

The digital out can go to your home theater system, the 5.1 really makes it more fun.

Dec 08, 2009 | Computers & Internet

2 Answers

No sound.


Go to playback devices which you can find by right clicking on the sound icon on the bottom right hand corner of the screen. Make sure you have the speakers set as the default device. You can also test the devices here. Good luck!

May 26, 2009 | Microsoft Windows Vista Home Premium...

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