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HP Photosmart C7200. Printer is not printing the bottom quarter of the page, despite print preview showing the whole page fits within the margins. I am using A4 paper

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  • hrvd Aug 05, 2008

    The printing problem occurs when I write a new page using MS word (from Office 2003. The full page appears correct in print preview, but stops printing when it reaches about 3/4 down, and ejects the paper. It does not happen when I print off old material from other files.

  • hrvd Aug 07, 2008

    I had hoped that there was asetting that i might change or not know about. Thanks anyway, I will take it further locally.

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The problem is with the settings for Microsoft Word and not the printer. This has happened to me once before although with Word 2007. the problem is with the zoom size. or preview zoom. For some reason this affects the printing. Try toggling the percentage and set it back to 100%. Most likely this is the case because you are able to print old documents which means that the printer and the MS word are ok. Old documents by the way retain old formatting settings that you have made that is why it is not the MS word and we know the printer is definitely ok because the printer prints with the old MS word document.

Posted on Aug 05, 2008

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This could be as simpole as a software glitch. Try removing the printer software and drivers, reboot, reinstall them, then try the print.

Posted on Aug 05, 2008

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Hp photo printers are sensitive...you need to take it to a repairman give me your location and i'll try to find you one

Posted on Aug 05, 2008

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This kind of problem comes only with DOC files or even with pdf?

try printing with pdf files. and see if the same problem comes

Posted on Aug 05, 2008

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Try reseting the printer to factory defaults- also does the same problem happen when you a printing from a computer or trying to print a scan directly on the printer?

try restoring the printer to factory default settings, you can also try reinstalling the drivers on your computer.

Posted on Aug 05, 2008

  • Ekse Aug 05, 2008

    to reinstall the drivers and software in your computer.



    First you need to uninstall all software related.

    start -> control panel -> add or remove programs



    uninstall all the printer programs and drivers.



    Download the newest drivers from hp website.

    behind THIS LINK CLICK HERE



    Download and install the HP photosmart full feature software and drivers package, around 200MB.



    and let me know how it goes.

  • Ekse Aug 05, 2008

    Also here is your user guide

    http://h10032.www1.hp.com/ctg/Manual/c01...



    restores factory defaults are in page 28-29

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1 Answer

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Hello and Welcome to FixYa!
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