Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Whirlpool side-by-side GS6NBEXRS02 fridge ice dispenser not working (3y.o.). Ice maker works fine. Door switch seems to open/close the ice door hatch fine. When I remove the ice bin, it seems the motor gear does nothing. Tried holding the freezer door switch on the left side while pressing the crush/cube ice switch in door, but no activity on the motor gear. Please help me troubleshoot this further. I have a volt meter I think can tell me more, just not sure where to check next.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 184 Answers

SOURCE: Ice dispenser only dispenses crushed ice

THE WAY A DISPENSER CHANGES FROM CUBES TO CRUSHED ICE IS BY RAISING AN ARM THAT RUNS ALONG THE BOTTOM OF THE ICE BIN. IF IT SETS FOR A LONG TIME, IT CAN GET A BUILUP OF FROST OR ICE THAT KEEPS IT FROM MOVING. PULL THE ICE BIN OUT AND TRY TWISTING THE END OF THE ARM MANUALLY. IT SHOULD OPEN A DOOR AT THE FRONT OF THE BIN THAT WOULD ALLOW THE ICE TO BYPASS THE CUTTER ASSEMBLY.
ALSO,WITH THE ICE BIN REMOVED, PUSH THE DOOR SWITCH BUTTON CLOSED BUT KEEP THE FREEZER DOOR OPEN. WHERE THAT ARM GOES IN THROUGH THE BACK WALL, CHECK FOR MOVEMENT OF A ROD UPWARD WHEN YOU CALL FOR CUBED ICE. IF YOU HEAR A LOUD HUM BUT THE ROD DOESN'T MOVE, YOU MAY NEED TO REPLACE THE SOLENOID ASSEMBLY IN THAT MODULE.

Posted on Apr 10, 2008

mikedurland
  • 481 Answers

SOURCE: Ice dispenser in door will not dispense ice

this could be the:
door switch (usually 2 switches, 1 for the light and 1 for the dispenser) auger motor itself the dispenser switch or the plug near the hinge that connects the door the the refrigerator has a bad connection. this connection is hidden under a plastic hinge cap usually.

Posted on Jun 28, 2008

  • 1 Answer

SOURCE: icemaker only dispenses crushed ice, not cubes

yea! I have been without cubes for 2 years. I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck. I am soooo happy!

Posted on Aug 10, 2008

  • 1 Answer

SOURCE: Whirlpool Gs5shaxnb02 Ice maker

HI!

In my refrigrator ice is not making . My frig is about one year old side by side. All of a sudden I noticed water stop coming in the ice dispenser. Please advise me what went wrong.

Thanks

Posted on Aug 18, 2008

  • 61 Answers

SOURCE: Whirlpool Gs5shaxnb02 Ice maker

the most comon problem is the ice machine in the freezer actuates at low teperatures. actuation is when the unit goes into harvest the ice. if your freezer is not aciving low enough temperature the ice machine stops working ' check to ensure the condensor under the fridge is not pluged with dust .Also make shure there is adiquit air flow around the ice machine. hope this helped someone .
http://www.whirlpool.com/custserv/index.jsp

Posted on Oct 06, 2008

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Whirlpool Gs5shaxnb02 Ice maker


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1 Answer

Whirlpool Gs5shaxnb02 Ice maker


the most comon problem is the ice machine in the freezer actuates at low teperatures. actuation is when the unit goes into harvest the ice. if your freezer is not aciving low enough temperature the ice machine stops working ' check to ensure the condensor under the fridge is not pluged with dust .Also make shure there is adiquit air flow around the ice machine. hope this helped someone .
http://www.whirlpool.com/custserv/index.jsp

Jul 29, 2008 | Whirlpool GS6NBEXR Side by Side...

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