Question about HP DeskJet F4280 All In One Printer InkJet

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I have a Compaq intel Pentium Windows Vista laptop and a HP deskjet F4200 all in one. I downloaded the latest driver for it from the HP site for my all in one F4200, and did not uninstall the original from my cd as it did not say to do it, I then uninstalled that as information had been lost which was on the original, but did not shut my computer down, but it did disappear from my computer. I then re-installed the original from my cd, but photosmart 2.5 does not work. I uninstalled photosmart 2.5 and installed the latest version, but it still does not work, and has kept the same pictures on it. Though it now says version 3.5. Help. on an

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The newer driver from the HP web-site should have "upgraded" the driver that came from the CD-ROM -- you don't need to uninstall the "older" driver, before installing the "newer" driver.

> information had been lost which was on the original

What information do you think was "lost" ?

Did you then uninstall the "newer" driver?

Did you then install the "older" driver from the CD-ROM?

Did you install PhotoSmart 2.5, and then did you re-install it from the CD-ROM?

> it still does not work

What are the symptoms? What are the error-messages?

After installing the "newer" version of PhotoSmart, what are the symptoms? What are the error-messages?

Posted on Apr 01, 2011

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