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My TV went blank. The screen is black. The green power lifgt comes on but nothing works. I tried changing the source but nothing shows up,nor when you push menu or any other button. The batteries in the remote are good.

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Try unplugging the power. With it unplugged, attempt to power it on and hold the power button for 30 seconds. Repeat this 30 second hold.
Plug it back in and turn it on.

Where did you buy it? How long ago.
We had an issue with our TV a year ago. We bought ours at SAM's Club. I took it back over a year after purchase. I had purchased the extended warranty.
They told me to pick out a replacement, comparable TV. I got the same size TV, the new one was cheaper by $150. It was a better TV. They gave me the $150 on a gift card on top of the newer/better TV.

Good Luck,
Mark

Posted on Apr 01, 2011

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2 Answers

Monitor goes black - green light stays on


My screen is black, why do I not have a picture?
Answer Antenna is not hooked up to television.
  • Make sure that the antenna cable is correctly connected to the television. If it doesn't work there appears to be no signal.
Problem is caused by television broadcast
  1. Push 'INFO' button.
  2. If the screen shows channel number (1, 2, 3, etc) try another channel. Not all channels broadcast at all times.
  3. You may have a signal problem. Contact cable provider or local broadcaster regarding the specific channel.
Television is in EXT or SIDE mode, and there is no external source provided, so screen mute (black screen) is activated.
  1. Push NEXT SOURCE button on the remote.
  2. On the screen appears all sorces.
  3. Press the UP button to switch to the TV mode.
If you are using an accessory device (DVD, DVR, or VCR), be sure the device is on and running.
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Answer
  • Make sure the cable is well connected .
  • To check which connection is selected, Press the i+ button on the remote control.
  1. When you see Blue mute / blank screen and the i+ display does not indicate any video resolution indication then there is no valid signal detected.
    • Make sure the HDMI output of the accessory is valid by changing the video output resolution to a resolution which the TV can handle.
  2. When you see a blank screen and the i+ display shows a video resolution indication then the connection is correct.
    • The blank screen is caused by the accessory device and not by the TV.
    • To detect and remedy the problem caused by the accessory device, check the instruction manual of this device.
  3. If the problem remains : reselect the HDMI external source input by changing to the other HDMI input and back to the connected HDMI :
    1. Press AV on the remote
    2. Press up and then ok
    3. Press AV again
    4. Press down and ok
    5. The compatibility check process between TV and accessory device will start over again.
  4. Reset (switch off and back on) the TV and also reset the accessory device.

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If you have no sound and no video but you have power to the tv then you have to look at the source. Source being your Cable box. The other thing to check is to make sure that you have the proper input selected on the tv. If you have cable in Video one for example then you need to have your TV input to video one.

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This can be reapired but may not be cost effective.
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You can also try a hard reset: Unplug TV from AC mains and remove all cables from TV. Wait about 30 minutes and replug to AC power and redo the cabling. Switch on the TV and see if it works..

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Your TV is probably on the PC mode and you are not using it as a PC monitor.

You need to change the source by pressing the TV/Video button on the remote control or the SOURCE button on the TV itself. You may also just press the channel up or down buttons. Do this before the TV goes to standby mode (amber light) or while it shows the message: ATTENTION NO SIGNAL.

If it does not work, reboot the TV first and do this again.

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1 Answer

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Have you checked your video source to ensure that this isn't a problem with your PC or whatever you're displaying on it? Try using a different display and see what happens. Try putting this LCD on a different PC and see what happens. If indeed it is this screen then it could be something as simple as a loose cable. Start simple and work from there.

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