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My acer extensa t4200 switches itself off, and it can't be switched back on. The battery is fully charged (100%)

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Unplug the power and pull the battery off and attempt to power it on. Hold the power button on for 30 seconds, release. Hold the power button for 30 more seconds.

Plug it in and attempt to power it on without the battery attached. Acer has some issues with some of their batteries.

If this is the case with yours, I recommend replacing the battery. Contact your local Batteries Plus for a replacement. Their Rayovac batteries have a decent warranty.

Alternatively, there may be a recall on the battery in question. There's been a lot of battery recalls over the past 5 or so years. Check with ACER on it, yours might be involved with it. If so, you may qualify for a free replacement from ACER.

I personally don't have a high regard for ACER customer service. They are difficult to reach, but not impossible.


Good luck,
Mark

Posted on Apr 01, 2011

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