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I can't log on to incredimail ,my username & password are not accepted i just can't remember the correct username & password i use before my computer broke down ,each time i use my incredimail (e-mail ) i get that same notice over and over " not accepted " what should i do ? you just send me a new password ( charon649 ) but you said it still doesn't match ? i' m confuse ?

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Contact your Internet Service Provider. Since you are using their E-mail services, they can help you validate your E-mail configuration, and can verify your E-mail ID on their system, and they can reset the password. You're paying them a monthly fee for "services", including "support".
For once, make them EARN your money.

Posted on Apr 02, 2011

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Hi,
There is nothing I can do to find your password but I do have experience with incredimail.
I would strongly advise you to simply stop using it and find an alternative such as Thunderbird, Gmail, Live Mail etc.

The reason for this is that Incredimail installs software on your machine without your consent or at least there may be something in the small print. Have you noticed how
your search bar in your browser is controlled by them or some strange third party? Is your PC acting strangely? This is Incredimail.

Get rid of it and download http://www.malwarebytes.org/ free version and do a full scan of your PC to clean it up again.

Sorry I could not be of more help

Posted on Apr 01, 2011

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