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I have a PHILIPS DVD+- SDV 8820 drive in my Gateway laptop. My computer will not see a cd when I insert it. It thinks that there is no cd in the drive.

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Hi there, rogue69.

I am assuming that you have tested another known good working media on this drive and you're still having the same problem. Here's how to fix this rather common issue with optical drives mounted on computers and seems to not read any CDs/DVDs :

  • Remove any media inside the drive
  • Close all programs, save for a browser
  • Click on the link I provided below (it's an official fix from Microsoft)
  • Choose and click "Run Now"
This will download the fix application to your computer. After downloading it, you can go ahead and run the program as it will fix your Window's registry and clear any errors pertaining to optical drives. After the fix, make sure to restart the computer before testing your DVD drive.

Here's the link :

Microsoft Drive Fix

Please let me know, and Thank you for using Fixya.

Posted on Apr 01, 2011

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Posted on Jan 02, 2017

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First try this:
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