Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Error code 6500 on my mp8630...unplugged everything for hours...the printhead will not move back into place

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Hello thanks for using FixYa
To solve error 6500 First try this:

  • Reset the printer:
  • Turn the printer off with the Power button
  • Disconnect the data cable from the printer.
  • Unplug the printer's power cord for approximately 10 minutes, and then plug it back in.
  • Turn the printer on. If this works you have solved the problem
If not try the next step
  • After confirming that the printer is powered on,open the paper output tray
  • Open the top cover and wait until the print head moves to the center.
  • Open the inner cover and check that ink tanks are properly seated.
  • Press down on each ink tank until a click is heard.
  • Close the inner cover and top cover.

Also do you have any kind of data equipment like a camera connected, if so this could be causing the problem as well. Unplug it if so and see if this is the problem after the above steps

I hope this helps, because Canon doesn't even have support for an error code 6500.
If it all fails the final & best option is to take it back where you purchased it or contact Canon service center about the error code. They will surely solve it.

I hope this solution was helpful for you.
Please give me token of appreciation as FOUR THUMBS
(given below to this solution) "it if it helps you"

Thanks & Keep using FixYa

Posted on Apr 01, 2011

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Posted on Jan 02, 2017

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1 Answer

HP 6500 ALL IN ONE DISPLAYS ERROR ON SWITCH ON Ox61011BED


Hi Norman,

The Error message usually relates to Printer Failure. However you can try few steps to fix it. ( Hopefully )

Turn off the Printer.

1. Open the Carriage access door.
2. Remove the Cartridges and Printhead ( Printhead is the part on which you install the cartridges )
3. Lift the latch to remove the Printhead.
4. Move the carriage from left to right 6 times and it should move freely
5. Clean the contacts on the printhead with lint free cloth. ( Golden dots at back of Printhead )
6. Turn on the printer and it should say " Printhead missing or not installed/Damaged "
7. Install the Printhead and Cartridges and close the latch and close the Carriage door
8. the printer should go through alignment process

If this step does not fix, You may try calling HP customer support to check for better options/solutions

HP Customer Care : 1-800-474-6836

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The status is reading "Ink


Hi

Please do this and let me know
Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.
Let me know or Call +877 889 6859

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1 Answer

Error code 6500


That's a strange error for that machine, a network error? I would try removing the printhead and see if the error changes to printhead not installed, could just be a defective printhead which can cause strange errors.

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It's a bad printhead, when it is removed, power should come back, but you need a new printhead. Wrong cartridge means the printhead is bad.
QY6-0049-000

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Printer not working. The light flashes red six times.


Error Condition Indicator Beeps Error
Code Possible Solution Paper Feed / Delivery Orange 2 Remove any paper jammed Paper Jam Orange 3 Remove any paper jammed Ink Out Orange 4 Add Ink BJ Cartridge Misinstalled Orange 5 Re-install cartridge or replace it NO BJ Cartridge Orange 6 Re-install cartridge or replace it BJ Cartridge Error Orange 7 Re-install cartridge or replace it Waste Full warning Orange 8 Waste is almost full , needs service very soon Service Errors Blinks Beeps Error
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Possible Solution ROM Error 1 x Orange 10 6100 Try unplugging Printer RAM Error 2 x Orange 10 6300 Try unplugging Printer EEPROM 3 x Orange 10 6800 Try unplugging Printer Home Position 4 x Orange 10 5100 Temperature Sensor 5 x Orange 10 5400 Try unplugging Printer Waste Full 6 x Orange 10 5B00 Needs Service Cartridge OverHeat 7 x Orange 10 5200 Replace the BJ Cartridge(Printhead) Cartridge OverHeat 8 x Orange 10 5200 Replace the BJ Cartridge(Printhead) Cartridge Displaced 9 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Cartridge Displaced 10 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Cartridge Displaced 11 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Other Hardware error 12 x Orange 10 6500 Other Hardware error None None 5910 Needs Service Other Hardware error None None 5C00 Needs Service

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Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support

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Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
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1 Answer

Error code 6500 flashing


The 6500 error code is a logic board error code. The PCI Bus error is detected by the ASCI. Sounds like it needs new logic board. but i suggest you to first of all you can try to reset your printer -

1. Turn the printer off with the Power button (if available).
2. Disconnect the data cable from the printer.
3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. 
4. Turn the printer back on. If this works you're done, if not try the next step.

1. After confirming that the printer is powered on, open the paper output tray.
2. Open the top cover and wait until the print head moves to the center.
3. Open the inner cover and check that ink tanks are properly seated.
4. Properly seated
5. Press down on each ink tank until a click is heard.
6. Close the inner cover and top cover

if reset method not works for you then you go for the new logic board replacement .............

Good Luck!!

Thanks

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I think you've got something stuck inside the paper feed section. This could be any where from where you feed the paper in all the way to the paper exiting the printer. Something might be stuck there. Or your printhead carriage is stuck or not moving properly. Try this:
1. Turn on your printer and let the cartridges center in the middle.
2. Remove the cartridges and the printhead.
3. Check the insides to see if anything is stuck, or any left over pcs of paper.
4. If there is none, unplug the power cord. The carriage should move easily. If it does then put everything back. If it doesn't you'll have to find out what is getting it stuck. Always be gentle w/ your printer.
5. Put everything back and try it again. This procedure is not guaranteed. It just works most of the time but not all of the time.

Let me know if this helps. If it doesn't I'll see what i can do.

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Kodak all in one printer instalation error codes


Unfortunately, the only way to possible fix this error is to get the printhead out and reseat it. You can do that by removing the ink cartridges. Right above where the black ink cartridge was, at the top left hand corner of the printhead, if you push up towards the ceiling there should be a button that releases the printhead. You should now be able to tilt the printhead forward and pull it out of the printer. Reseat the printhead by putting it back in the printer and pushing straight back on the back wall of the printhead. It should snap into place. Replace the ink cartridges and close the printer. If the error clears, download the newest firmware from kodak.com so this never happens again.

If these steps do not clear the error however, call Kodak AiO tech support at 1800 421 6699 to get a new printhead.

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