It could be that the drum is coming loose and a bolt requires tightening. I would suggest that you cease use until you get this fixed. Yell.com will provide you with choice of qualified engineers who can assess and repair.
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I don't think it would be the bearing, as no sounds abnormal occur
during it's wash cycle. I think it's at the end of the spin dry cycle,
that a "brake" is applied which stops the drum from spin drying, but is
being applied overly hard, which causes the drum to "BANG", stop
abruptly by the brake. Only a washer repairman could deal with that
problem, but, it's NOT dangerous to the washer, IF that's what the
problem is. Contact a washer repairman in your area, and they'll
probably be able to tell you if it's THAT or something more serious,
which I doubt. The reason why the washer moves a bit when at the end of
the cycle is probably because the brake which causes the spin dry cycle
to come to it's end, does so very fast, which displaces the centrifugal
energy abruptly towards lateral motion. Not really dangerous either.
Some banging or knocking during the ramp up to spin speed in this washer is normal. It is difficult to determine whether your washer has a problem or not based on your description. This banging lasts for varying amounts of time until the load is balanced and the washer ramps up to the full spin speed. If the load can not be balanced on the first attempt, the washer will ramp down and then tumble and attempt again to ramp up to speed.
This may be the same thing that you are hearing when your washer ramps up to spin speed. Since the washer does spin at the full speed, there is not likely a problem with the washer. The components are designed to withstand repeated vibration and reasonable banging or knocking.
The washer will vibrate to some extent at high speed. If you feel that the vibration is excessive, I recommend that you check the stability of the leveling feet. Press down on the diagonally opposing corners of the washer to check for play. If the washer rocks at all when conducting this test, I recommend that you adjust the leveling feet to eliminate this play even is the washer is not perfectly level after making this adjustment. This may help reduce the banging and vibration. Other than that if it is brand new call the people who you purchased it from so you don't void any warranties by taking it apart.
Thanks for choosing FixYa and welcome. Since the suspension is ok and it is level, check your drive motor and spin bearing. Usually, these are the trouble parts when loud noises are associated with the spinning cycle. Your drive motor controls the spinning. Since the noise is during spinning, that is probably where your problem lies.
Form the front of washer, spin drum by hand, and if it fees rough, or is rumbling, then the main drum bearings are worn.
If no noise from drum, then could be worn shockers, or the washer is not properly levelled, or concrete balance weight, I'm afraid it is a process of elmination.
Hope this helps.
Make sure the appliance is perfectly level.
I assume the transit/shipping screws have been removed.
If problem persists, I would advise to ring the Hotpoint help line, and explain the problem to them.
please rate my solution.
Several possibilities for noise. check concrete balance wieghts at top and bottom of washer, make sure they are not loose.
Check drum restraint spring(s) are not broken.
Check suspension legs for wear.
Check for loose motor fixings.
Finally, remove drum belt, and spin drum by hand, tjhere should be noise from bearings, if it feels rough or is rumbling , then main bearings have failed.
Please rate my comments.
The hardest amount to balance is a load with just one item.Because you have nothing to counter balance the other side.So,first off,put in a normal load ,make sure your washer is level by using a level to assure it is, other wise if its not all the clothes will group in one spot where its not level ,than when time to spin you have a un balanced load.