Question about Rosetta Stone V3 Spanish (Latin America) Level 1 Personal Edition (Win/Mac) for PC, Mac (1580228542)

2 Answers

I trying to load Version 3 spanish (latin) and I keep getting an error 2123. How do I fix this?

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Glad to HELP YOU!

Hi! The problem it was generated by the ANTIVIRUS because it doesn't recognize the application.
You can fix it like this:
# open ANTIVIRUS > SETTINGS > EXPERT MODE (if have) or ADVANCED SETTINGS
# go on EXCLUSIONS and choose ADD or the + sign (I don't know what antivirus do you have installed on your machine, if it is a Windows or a Mac...)
# once the BROWSING BAR is on (to choose the EXCLUSION) go
C:\Program Files\Rosetta Stone\Rosetta Stone Version 3
and choose
RosettaStoneVersion3 file
# hit OPEN > OK.

You're done!

GOOD LUCK!

Posted on Apr 01, 2011

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That's the solution for me! Thank you!

Posted on Sep 27, 2012

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Posted on Jan 02, 2017

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1 Answer

Rosetta stone doesn't detect mic on windows 7


Hey,

I started to had problems with RS after I made some changes due to the error 2123, especifically, problems with the compatibility mode in RosettaStoneVersion3.exe

So. Go to Program Files-->Rosetta Stone folder-->RosettaStoneVersion3.exe. Right click on this file, Properties, Compatibility, and click on "Run this program with compatibility for Windows 7" (and check the box 'run this program as administrator').

I use Windows 7 x32. After this, RS came back to life, and I was able to use my headset with it too.

Hope it helps!

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I have a Rosetta Stone V 3.4.5 and Win Xp. Rosetta Stone doesnt recognize the mic. What can I do to fix this error. The number of th error is 1117. My OS is Win Xp Waiting for help Alex


Create a security exception. 1. In ESET NOD32 (Smart Security 5), click Setup.
2. On the Setup screen, click Enter advanced setup... (bottom of screen).
3. On the Advanced setup screen, open Computer -> Antivirus and antispyware -> Exclusions.
4. Click Add , locate/select the Rosetta Stone Version 3 executable, then click OK. (In my case, the executable was in the C:\Program Files (x86)\Rosetta Stone Version 3 folder.)
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Set the Rosetta Stone compatibility mode. 1. Right click the Rosetta Stone desktop icon or Start -> All programs -> Rosetta Stone.
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Uninstall, reboot the computer, reinstall. If the problem persists I would contact Rosetta Stone's technical support hotline, they're very helpful!

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Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.

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Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

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I started getting "Error 2123" recently, and spent A LOT of time searching for the fix. Here is what finally worked:

Find the hidden file "tracking.db3". It's in the hidden folder "ProgramData/Rosetta Stone" under the "C:" directory. Copy and paste it to the Rosetta Stone install directory (Program Files/Rosetta Stone).

Error 2123 should be gone, but now there will be Error 2125. So, in the Rosetta Stone install directory, run the "service_installer" .exe file by double-clicking it.

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1.)Open BitDefender Antivirus in Expert Mode,
2.)click on the Antivirus module
3.)under the Shield tab click on the Advanced Settings button.
(BitDefender Active Virus Control Settings window should be displayed)
4.)adding an exclusion for Rosetta Stone solved the problem

or

If you have any other antivirus software
adding an exclusion for Rosetta Stone solved the problem.

Jun 16, 2009 | Rosetta Stone V3 Spanish (Latin America)...

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Error 2123 when i enter app


You may get this problem if you have BitDefender Internet Security. To fix it:
Open BitDefender, click Settings, set UI to Expert Mode. Click OK.
Select Antivirus, Advanced Settings then under Exclusions click [+] symbol, a browser opens, go to the following; C:\Program Files\Rosetta Stone\Rosetta Stone Version 3 and select the RosettaStoneVersion3 file, click OPEN. Then OK. Sorted.

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