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I have a probelm on windows xp where new devices are not recognised. I have tried to install a new HP printer and it says "there was a problem installing this hardware". The same happens iwth a new datastick (4gb datatraveller ). All my old devices work via USB but it will not accept new ones. In device manager the USB Mass Storage device has a yellow exclamation mark and no drivers installed! Please help

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Hi There,

SInce you don't mention the brand of computer you have, I'll have to be general about this.

1. Go to the Support section of your computer's manufacturer
2. Choose to go to Drivers and Downloads
3. Select you exact model
4. Make sure to select XP as your operating system
5. You need to bookmark the page with the drivers for your computer and then download and install drivers that are described as USB controllers or Chipset drivers....sometimes System Software.

If you can;t figure it out, please repost your request and ask for USB drivers for your exact make and model of computer so we can give you direct links to your drivers.

Good Luck

Selk

Posted on Apr 01, 2011

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Posted on Jan 02, 2017

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