Question about HP Photosmart C5180 All-In-One InkJet Printer

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My HP Photosmart C5180 won't print from the light magenta and magenta cartridges. They are brand new and I have tried cleaning the print heads

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: HP Photosmart C5180 will not read new ink cartridge

Same problem with the yellow cartridge, tried pulling power cable out and removed all cartridges then power on and reinstalled carts.
No change. On the way to take it back to the retailer I dropped by Cartridge World and by off chance asked about the printer, they ended up weighing the cartridges and discovered my new cart had no ink in it. A new cart fixed the problem much to my relief.

Posted on Mar 28, 2008

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SOURCE: hp c5180 won't print black

Try a hard restart, which simply means unplugging the power cord of the printer, and replugging it after one minute has passed. This technique reprograms the electronics to a certain extent.
You can also visit the HP website, which provides solutions to various printer problems. Anyone can access this information. Some solutions are specific to your model and some are applicable to other models. You might have to sift through a few pages of solutions, to get to the ones you want.
Hope these suggestions help you out.

Posted on Jul 04, 2008

  • 133 Answers

SOURCE: Black ink not working on HP C5180 Photosmart

Try a hard restart, which simply means unplugging the power cord of the printer, and replugging it after one minute has passed. If that does not work, then rerun the CD used to install the printer. Both techniques reprogram the electronics, to a certain extent.
You can also visit the HP website, to see what solutions are being offered for various printer problems. They probably have a number to call, in case you need to talk to a technician.
Hope these suggestions help you out.

Posted on Jul 04, 2008

chiploon
  • 32 Answers

SOURCE: HP Photosmart C5180 will not read new ink cartridge

Hi,

With reference to Expert Burti, he has given the solution to your problem.

"Just got off the phone to HP and the issue is resolved *phew*. This waswhat I was told to do for my C5180. First they told me to do a powerdrain. This is done by pulling out the power cable and then holding theon/off button for a minute, then putting the power cable back in (this didn't work).
Then we did a master reset. Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in. This sorted it. :
Have to say it looked like this whole process used up shed loads ofink, so by the time I had finished I needed to replace 3 cartridges!
HP were pretty good and were very willing to send out a new printer if the reset didn't work (as the printer is still in warrenty). Hope you get yours sorted too."

With thanks from expert Burti.

Posted on Jan 02, 2009

  • 13 Answers

SOURCE: I have a HP Photosmart C5180 printer.

If your color improved slightly when running the printhead option then doing more should help get better results. Sometime the printheads get really dirty/clogged and running the cleaning option more then once is needed.

If you get a slight line running across the page (from left to right) usually the indicates dust build up on the printhead or ink carriage. The dust acts as a paint brush being dragged across your paper as the carriage moves across the page during printing. You can clean the bottom of the carriage with a Q-tip or purchase some cleaning paper for your printer.

Posted on Apr 19, 2009

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Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.

Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage. Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head. Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

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If you used an after market ink cartridge or the print head may just be dirty. try using ammonia to clean the print head.

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