Question about Digital Cameras

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A CANON SURE SHOT 155...it is howing Hand is frozen, lens cover won't open, zoom won't work etc. The instructional booklet says take the battery out and reinstante. I have taken the camera and battery to locan camerea shop and the battery was tested as working fine. When you reinstate the battery the camera takes one shot oly then freezes again and displays a flashing H on the small screen at the front. Help please

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Reset and replace the batteries and clean the contacts

if this does not help this camera cannot be repaired.

it needs to be tried by some experienced tech for any luck.

he may only help you

Posted on Aug 05, 2008

  • 1 more comment 
  • dewan nafees ahmed Aug 05, 2008

    but as per my knowledge Canon Sure Shot and Elph owners have this problem.


  • dewan nafees ahmed Aug 05, 2008

    one of our experts received this info from Canon Tech Support -

    There are two conditions under which a blinking "H" will appear in the
    LCD panel: (1) when the film has been loaded incorrectly or (2) when the
    camera's self-test process detects an internal malfunction. If a
    blinking "H" indication appears, perform the following operations in
    attempt to resolve the situation:

    1. Rewind and remove the film using the rewind button, then remove the
    battery to clear the memory.

    2. Clean the contacts at the base of the battery compartment with a
    clean pencil eraser to ensure proper contact between the camera and
    battery.

    3. Replace the battery, power the camera back up and operate it as if
    it had film loaded, pressing the shutter release.

    If the "H" display stops blinking, the problem is corrected and you can
    continue using the camera normally. If the blinking does not stop, or
    if it subsequently returns, the camera should be examined by an
    authorized Canon service facility.

    For factory service, please forward your camera to the Factory Service
    Center shown below. When shipping your camera, please be sure to remove
    the film (if possible) and batteries. You are not required to send any
    accessories or manuals when shipping the camera. Be sure to include
    your name, street address (no P.O. boxes, please), telephone number, and
    a letter describing the issue with the product. If it has been less
    than one year since the camera was purchased, we ask that you also
    include proof of warranty in the form of a copy of your sales receipt.

    As we do not provide RMA numbers for service, we suggest using a
    traceable and insurable service (i.e. UPS, Federal Express, Priority
    Mail) to ship your camera. Please package the camera very securely in a
    sturdy shipping box to prevent damage during shipment.

    Please send your camera to the following Factory Service Center:

    Canon Factory Service
    1440 Chase Ave.
    Elk Grove Village, IL 60007

    Telephone: (800) 828-4040
    Business Hours: Monday - Friday 8:00 a.m. - 12:00 midnight ET, and
    Saturday 10:00 a.m. - 8:00 p.m. ET (excluding holidays)

    Upon arrival at the Factory Service Center, your camera will be logged
    in to our repair database and assigned a repair number. Next, the
    camera will be examined and you will be advised of the findings. If the
    required repairs are covered by the warranty, the repairs will begin
    immediately. When the repairs are complete, the camera will be shipped
    back to you via Federal Express or UPS.

    The length of time for the repair will be dependent upon the nature of
    the repair and availability of parts, if needed. Usually, warranted
    repairs are completed within approximately ten to fourteen business days
    of the camera's arrival at the Factory Service Center. Please be
    assured that your camera will be returned as soon as possible. We
    appreciate your patience and understanding in this matter.

    All decisions regarding warranty coverage are made by the Factory
    Service Center at the time of repair. If the repair entails something
    that is not covered in warranty, or if the camera is out of warranty, a
    written estimate will be sent to you at the address that you have
    provided. The repairs to your camera will not begin until you approve
    this estimate and make payment arrangements. If, after receiving the
    estimate, you do not wish to have the camera repaired, please inform the
    Factory Service Center of your decision as soon as possible. If you
    decline the estimate, the camera will be shipped back to you
    un-repaired.

    Once you have confirmed with your shipper that the camera has been
    delivered, you are more than welcome to contact us for repair updates.
    Please include your name, address, and telephone number, as well as the
    serial number of the camera, in all repair status inquiries. If you
    prefer to contact us by phone, please see the above contact information.

    Please note that our U.S. Factory Service Centers are unable to accept
    packages from or return equipment to addresses outside the United
    States.

    We hope this information is helpful to you.

  • dewan nafees ahmed Aug 05, 2008

    if you try to access Canon's website for information u can find that they
    do not even list this model in their model history...and access to
    technical support is not available online for service problems such as
    this.

    and this problem comes only with sure shot and elph..

    thank you

    please dont forget to accept the solution if you are OK with it.


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Elph and Ixus has these issues to. the method to get it resolved is a little risky, if the unit is still in warranty i suggest you go through it, but if not and you're a little adventurous to try this out, heres how most got the "H" resolved:

Removed the film and battery (did this 10 times before with no results)
Removed all the case screws (used the opticians screwdriver from my Swiss Army Knife)
Loosened the case but unable to remove it.
Put the screws back in.
Shorted the + terminal in the battery compartment to the casing using a metal pen.
I also noticed the film cartridge indicator was not showing on any of the 4 positions so I used a small flathead screwdriver to turn the indicator to position 1.
Loaded the film.
Loaded the battery.
Film loaded and the camera is working for now.

sure you hope you get this one solved.

Posted on Aug 05, 2008

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There is some sensor problem in your camera did you check the lens when you took to local camera shop .....

Posted on Aug 05, 2008

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The lens can become bound by grit and dirt, it can be off its tracks, or it can be sitting crooked due to dropping it or rough handling. First make sure you have a fully charged known good battery in the unit and it is turned off. Plug your Audio/Video cable into the camera. Lay the camera down on its back on a firm smooth surface. Press on the shutter button with one hand and while holding it down turn on the camera. If the lens becomes free, immediately point the lens down toward the floor and use the zoom to zoom it out. Take a soft brush, such as an art brush, and brush around the base of the lens to make sure you have removed any sand, dirt, etc. from the crevice around the lens where it enters the camera body.

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