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Get an error report when trying to load driver

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I have many years of repairing Canon scanners and here is my suggestion to you.

I would first go to Epson's website and download their latest driver. Before you install those drivers disconnect the cable that goes from your scanner to your computer. Then install the driver, when the process completes or if your prompted to by the software then connect the cable from the scanner to your computer. Your scanner must be powered on when you do this so your computer sees the scanner. You will get a pop up window saying a new device or new drivers are being installed at this point. The point that the software completes installation I reboot (restart) the computer and your scanner should be ready to use then.

I hope this helps you out.

Posted on Apr 01, 2011

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Posted on Jan 02, 2017

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