Question about VeriFone VX510

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I have a verifone vx610. I need to change the sim card. I have looked at the online pdf and the instructions and pictures don't match up to what I have. When I removed the sled from the bottom of the unit there was no sim card slot like the pdf said there would be. Can someone please tell me where the sim card slot is on this unit?

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You may or may not be looking at a GPRS modem (which require a SIM to operate) for your Verifone Vx610 . It could be a CDMA modem instead. To tell the difference (as long as the labels haven't been removed), simply look at the outside of the modem (you don't even need to remove that Phillips head screw and remove the modem from the terminal). You're looking for up to three labels: One is S/N:XXX-XXX-XXX and a barcode - does it read Sierra EVDO? A second one is CDMA-1.67-VZW-P1 act deact act The third one is ESN HEX:1234ABCD (8 alphanumeric characters) and ESN DEC:12345678910 If any one of these is true, it's CDMA and does not use a SIM. If none of these is true

Posted on Apr 13, 2011

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2 Answers

What does TAMPER


"TAMPER" displays on Vx510, Vx610, or Vx670 terminal Problem/Task "TAMPER" shows on Vx510, Vx610, or Vx670 terminal Environment VeriFone Connect Any Verifone manufactured device that has the capability to contain it's own internal encryption (including Vx510, Vx610, or Vx670 terminal) Cause The message: "Tamper" will appear on the Vx510, Vx610, or Vx670 terminal if it is physically opened, damaged, or if it is jarred enough to flip and enable the internal tamper 'switch'. The reason for this is to ensure any sensitive data that passes through the terminal during a credit card transaction is not intercepted or compromised. Customer Solution/Action 1.
Contact repair facility for repair/replacement of the affected device
If you still needs help call us at (775)358-2922 ask for Randy http://freshpoint.org

Sep 29, 2012 | VeriFone Omni 3700

1 Answer

Hi. i own a verifone vx610 wireless credit card machine and I'm getting the TAMPER message on the screen. is there anyway the fix this problem. thank you


if you still need help with your Vx 610 we can help you call (775) 358-2922 ask for Randy and YES we can fix the TAMPER error. Thanks

Jul 15, 2011 | VeriFone VX 610 Credit Card Terminal...

1 Answer

When I power up the Verifone vx610, it says Application SPPAYM is not responding to VMAC. What do I do?


I think you have a flashing TAMPER MESSAGE in your machine or better yet you have a corrupted program that needs to be reloaded with the help of your credit card processor. If you still need help you call us in this number (775)358-2922 and ask for Randy. Thanks.

Jul 12, 2011 | VeriFone VX 610 Credit Card Terminal...

1 Answer

I need for a v 610 to work thru a phone line only


VX610 can also work for phone line only, maybe try calling your credit card processor about the program settings in your machine, to set it up to dial the phone line first when doing a transaction, or maybe you need to downgrade to VX3730 or VX510 dial only unit. If you still needs help maybe we can help call (775) 358-2922 and Look for Randy

Apr 29, 2011 | VeriFone VX 610 Credit Card Terminal...

2 Answers

I need a download for an operations manual for a verifone vx610


The link below should be what you need.
http://office.manualsonline.com/manuals/mfg/verifone/vx_610.html

Mar 17, 2011 | VeriFone VX 610 Credit Card Terminal...

1 Answer

I need a download for an operations manual for a Verifone vx610


Hi, welcome to FixYa.

I hope this is the document you needed:
http://www.verifone.com/PDF/guides/23216_Omni_5xxx_vx5xx_vx6xx_Installation_Guide.pdf

Mar 17, 2011 | Computers & Internet

1 Answer

I need an download for an operation manual for a Verifone vx610


Hey there,
Here is a link to the manual you need: http://www.verifone.com/PDF/guides/23216_Omni_5xxx_vx5xx_vx6xx_Installation_Guide.pdf
Hope this helps! If it did, feel free to rate me. Thanks for using FixYa.

Mar 17, 2011 | Computers & Internet

4 Answers

Hello, i have a verifone vx610 POS ant it shows the mesagge : bad rtc chip, please reboot, please say to me how i can solve this problem. Also I want to know how i can change the system and group...


bad RTC can be repaired. the machine is equipped with multiple sensors inside. if one of them goes bad, tamperring or bad RTC board will come password should be 1AlphaAlpha66831Enterif not them try 23378463 : - ) hope this help if not then call me 775 358 2922

Sep 24, 2010 | VeriFone VX510

1 Answer

Verifone vx610 decline code 248


This is tricky to answer... different processing service use different codes. If the software you are running is built on a St. Pete's platform, this code means that the transaction you were processing was a 'reversal' (void) and the amount entered didn't match the original.

If you were running a sale and received this code and the display or receipt actually printed "declined" - it is a valid response indicating the customer card was declined and the code tells the service rep at your processing center why it was turned down (over limit, high risk, frozen account, etc...). If the response did show the word "declined", you can call your customer service department for your processor and they should be able to tell you what the code means in their system. If they don't - change processors as this is a standard service.

Aug 25, 2009 | VeriFone VX510

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