Question about Brother MFC-8860DN Printer
I have had the exact same problem. The problem is in the tray. It won't raise the paper properly despite how much paper you have in it. Make sure that all of the springs are there, and that the plastic sensors are correct.
I've found it useful to just buy another tray. You can find it as low as $30-35.
It's a very typical mechanical problem, but most likely resolved by changing the tray.
Posted on Apr 01, 2011
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Posted on Jan 02, 2017
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on Mar 10, 2011 | Office Equipment & Supplies
The paper is not feeding from the paper tray. The loud click is alarming, but not the problem. Check the adjustments in the paper tray. The left and right guides should be snug, but the rear guide should give between a 1/16 inch and a 1/8 inch of free play. If the rear guide is tight, that is the problem. You can check for this by depressing the lever on the right front of the tray. Depressing the lever should raise the stack of paper out of the tray so that it can slide forward.
If you remove the paper from the tray, but will see calibration marks for the paper size you are using. Unlock the read paper guide n the tray, squeeze the release and move the guide ot the mark for the size paper you are using. For example, it you are using letter size paper, the read guide should point to "LTR".
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