Question about VeriFone VX570 Credit Card Terminal (Dual Comm DCSC) (M25755302NAA)

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I need to know how to use the store and forward feature of my veriphone vx510 credit card terminal. I need the sterps needed.

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Posted on Jan 02, 2017

puertobori
  • 7733 Answers

SOURCE: Problem with the VeriFone VX570 Credit Card

You can get the Installation Guide HERE.

You need To Install/Replace MSAMs where all previous information is stored:

1 Remove the power cord and/or battery (see Smart Battery) from the terminal.
2 Place the terminal upside down on a soft, clean surface to protect the lens
from scratches
3 Remove the MSAM compartment door screw and rotate the door up and back
to access the MSAM cardholders (see Figure 11).
4 Remove any previously installed MSAM card by sliding the card from the
MSAM cardholder.
5 Install an MSAM card by aligning the card and carefully sliding it within the
guides on the cover until it is fully inserted (see Figure 12).


Contact: VeriFone Systems, Inc.
2099 Gateway Place, Suite 600
San Jose, CA 95110
USA
Tel: 1-800-VeriFone (837-4366)
Main Tel: (408) 232-7800
Main Fax: (408) 232-7811

Posted on Jan 18, 2011

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1 Answer

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if you are asking if you can do this on your VX510, the answer is you can not check prior activity for any credit card on a credit card machine, that would require contacting the bank that issued the credit card. if it is your card they will provide information, if not your card, you will need owner of card to call.

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Reset the password in your vx570 through password reset tool.
psoftware109@gmail.com
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"TAMPER" displays on Vx510, Vx610, or Vx670 terminal Problem/Task "TAMPER" shows on Vx510, Vx610, or Vx670 terminal Environment VeriFone Connect Any Verifone manufactured device that has the capability to contain it's own internal encryption (including Vx510, Vx610, or Vx670 terminal) Cause The message: "Tamper" will appear on the Vx510, Vx610, or Vx670 terminal if it is physically opened, damaged, or if it is jarred enough to flip and enable the internal tamper 'switch'. The reason for this is to ensure any sensitive data that passes through the terminal during a credit card transaction is not intercepted or compromised. Customer Solution/Action 1.
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If you still needs help call us at (775)358-2922 ask for Randy http://freshpoint.org

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is your verifone you are talking about is a pinpad 1000se or the creditcard machine (VX510, VX570 etc.) and bad MAC (message authentication code) and i believe if the machine is not encrypted right or the encryption was errased for some reason, bad mac will appear. I've seen some of bad mac error together with tamper error on VerifonePinpad because the battery is going bad. Replaced battery and load the encryption, pinpad works again. Hope this will help you or call (775)358-2922 look for randy and maybe we can help you further. thanks

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The people that can help and answer you questions is your credit card processor agent. But if you'll be needing help if hardware failures appears in your unit like "TAMPER message", maybe we can help. Call (775)358-2922 and ask for Randy. Thanks

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VX610 can also work for phone line only, maybe try calling your credit card processor about the program settings in your machine, to set it up to dial the phone line first when doing a transaction, or maybe you need to downgrade to VX3730 or VX510 dial only unit. If you still needs help maybe we can help call (775) 358-2922 and Look for Randy

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