Question about Tomtom ONE GPS Receiver

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CANT GET IT TO CONECET TO MY TOMTOM HOMR SO I CAN BACK IT UP AND WHEN I TAKE IT OFF THE COMPUTER IT SHOWS A RED WITH WHITE CROSS

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I have a tomtom XL 360 WHEN i PLUG IT IN TO MY CHARGER IT SHOWS A red X WHAT DO i DO?


Here is my information again here to help you, if you did not get it in other post you made. Thanks Mike.

Hello Here is some more information for you to follow to guide you step my step. Device displays a white or red cross
If your navigation device displays a cross after you switch it on, it means that the TomTom application is not installed correctly.
Note: It is normal for the navigation device to show a cross while it is connected to the computer.

The solution depends on which TomTom software is used for updating. Check which software your navigation device uses for getting updates.
Devices using MyTomTom for updates
For navigation devices that use MyTomTom, reset your device.
Devices using TomTom HOME for updates
For navigation devices that use TomTom HOME, you can solve this problem by installing the latest application on your navigation device.Here is also a link that will help you more. This will answer all your questions Mike

http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

Sep 28, 2011 | Tomtom One XL GPS Receiver

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730T - tomtom home hangs when checking for updates - mac


Hi - have had the same problem - if you look on the tomtom website and support they have a list and one is flashing red cross. You need to follow the steps to format the tomtom. I did this and it worked and it included the update. i havent reconnected since i have it working now. I think its a software problem with HOME. Make sure you do a back up on home and make sure you follow step by step. close HOME before you start to reformat and also in the preferences turn off the automatically connect to home when you plug into your computer or it keeps flashing up on the screen to correct. the only solution is to format it. i bought mine two days ago and the first one stuffed up so took it back for a replacement. this one worked when i turned it on but turned out the flashing cross appeared when connected to computer (i have a mac). good luck

Dec 20, 2008 | Tomtom GO 730 Car GPS Receiver

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