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Restore the iPod using iTunes. If that doesn't work, if it is less than a year old you may take it back and Apple will give you a new one free of charge unless you did something to it like you dropped it or it got in the water.
format it and see if that works.this will delete all of your songs so
back them up first.if you want instructions on how to format email me
at firstname.lastname@example.org also sound like there is a virus.
i dont know about the freezing but when u sync your ipod all the music is erased from the ipod and then your complete itunes library is loaded back on the ipod to keep this from happening u need to click on the ipod on the side of the itunes go into the ipod setting and select load music manually now to put music on you have to click and drag the song or album over into the ipod on the side of itunes
Try converting the songs into a different format because the format that the song is in might not completely be played on the ipod. Right click on the song and click on convert to mp3. Then try transferring the mp3 format song onto the ipod and it should play right then.
Before you plug your ipod to your computer go to your song library and
you will see little boxes with checks in them they should all be filled
up. Then uncheck the songs that you dont want and then connect the ipod
to your computer. it will automatically delete the unchecked ones and add ne new ones.. u can also delete songs from itunes and then sync..