Question about Toshiba Office Equipment & Supplies
Call your service person. You may have an unaddressed issue he missed the first time.
Posted on May 10, 2017
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: reset WorkCentre 24, Xerox
In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.
Posted on Apr 03, 2008
SOURCE: Toshiba 850 e-Studio CD20 error
That code means the used toner motor is not running. That is pretty easy to emove and check. You have to take off the right 1/4 cover, normally held in with 2 screws, then remove the toner assembly, on screw on a bracket on top of the assembly and a spring loaded pin on bottom. Unplug the plug and set aside. You then remove 2 screws holding in the used toner assembly and unplug one more plug.
The moror on the top normally is the one that binds, you can try cleaning it and lubricating it lightly.
The recycled toner motor may be going bad. Possibly the auger is bound, and causing it not to run.
I have no clue about the toner you are using, But it is always best to use the toner designed for any printer. But that sounds like it is out of your control. Most of the times its like adding water to the gas tank of your can and then wondering why it doesnt run.
Posted on Jan 27, 2009
u have installed a toner that is not original ,,,try to put an original toner ,,,and then try or let this toner get empty and then try the original one,,,,
Posted on Jul 20, 2009
try the user menu and select toner replenisher. You can find the user guide at
Posted on Sep 03, 2009
It is not the toner. There are 2 things you can try yourself, anything else requires service. First try opeing and closing the right hand side door. Try this several times if necessary. There are contacts in this door that sometimes don't make contact and opening/closing the door will sometimes resolve blank copies. The other thing you can try is remove the toner then pull out and reseat the drum unit. Here again there are contacts that need to be made that can cause blank copies.
Good Luck and Thank You for using Fixya.
Posted on Apr 09, 2010
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