Question about Computers & Internet
If the system is still responding (you can check by pressing the Windows key to get the start menu to pop up), try removing the USB dongle and reinserting it.
If that doesn't work and you have another mouse or know how to navigate Windows with the keyboard, check to see that the device and drivers are functioning properly in device manager.
Some mice also have a connect button on either the mouse, the dongle, or both, pressing these may resolve the issue as well.
Also make sure there isn't an on/off switch on the mouse. Some mice have the switch as a feature to save batteries, and they can often get bumped to the wrong position.
Please leave feedback if this was helpful. Thanks.
Posted on Apr 01, 2011
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 29, 2017 | Miscellaneous
Jan 06, 2011 | Office Equipment & Supplies
Apr 06, 2010 | Computers & Internet
Mar 29, 2009 | Computers & Internet
Nov 06, 2008 | Computers & Internet
Oct 11, 2008 | Computers & Internet
Aug 05, 2008 | Computers & Internet
Jun 01, 2008 | Computers & Internet
Jan 22, 2018 | Super Computers & Internet
64 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: