Question about DISH Network ViP622 DVR DTV Receiver / 180-Hours Video Recorder

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If the hard drive is frozen on Dish network vip622, is there any way to pull off recorded shows? help...

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Hi parkerk,my name is Mike Houston of DISH Network and after reading your post there aresome things to do to get it working. You will want to unplug the receiver for10 seconds and plug it back in and allow it to acquire the signal and downloadthe program guide. If the problem still happens please e-mail me at Michael.houston@dishnetwork.com.

Posted on Apr 03, 2011

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1 Answer

VIP622 Hard Drive Failure


spadooly958,

Your post caught my attention as I found it interesting and would like to assist! If you could, please email me your account number so I can have a look at it and see about getting your receiver replaced. That's what it souds like would be the proper resolution since you have a hard drive failure. My email address is michael.lemar@dish.com and it'll a pleasure helping you further in getting this taken care of!

May 24, 2012 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

How do I restore deleted recordings from the DVR?


alsap111, we have no way of restoring deleted recordings. What I would recommend is picking up an External Hard Drive and you can use that to back up or store recordings. Just plug it in to the back of the receiver and follow the prompts on screen. It will be required to format so make sure everything is saved should there be anything on it.

Tommy Faust
DISH Network

Jul 06, 2011 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

My VIP622 keeps jumping back to live TV when I try to back up while watching live TV, or if I resume playing after pausing. But if I've recorded a whole program, I can play, pause, back up okay.


Hello, my name is Daniel Busa with Dish Network customer service, I reviewed your question I have seen this before, t sounds like its possibly a bad hard drive try unplugging your reciever for ten seconds if it's persisting then we may need to replace it.

Dec 10, 2010 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

When playing back a recorded program, the play back freezes and the card must be recycled.


Hello, Daniel Busa with Dish Network's customer service department. This issue is called corrupted recordings, which can be a bad hard drive or poor signal try deleting all of the bad recordings and unplugging the receiver for ten seconds.

Nov 05, 2010 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Tech support tells me hard drive failed. but I need valuable recordings off the drive. How do I get that?


Hello, this is Matthew Gonzales with DISH Network. If the hard drive on the receiver is faulty, there is no way we can guarantee the recordings would be able to be transferred off the receiver. However, if you wish to back up recordings in the future, you can hook up an external hard drive to the unit, it is a one time $40 fee to activate the service on the account. With an external hard drive, you can transfer your recordings from the receiver to the EHD, that way in the future if the receiver goes bad, you have the recordings on the external hard drive. Hope this helps.

Aug 14, 2010 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Hard drive has crashed


Hello, this is Becki Barned with Dish Network customer service. When your hard drive crashes, and you lose all your recordings, I am very sorry, but there is no way to get those recordings back. :( It is an unfortunate incidence, and i am sorry that you had to experience that. If you have any other questions, blog back, or you can find us on Twitter.

Jul 27, 2010 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

I can not put a desired event on recording thru"create timer"scre


aparfenov

The receiver hard drive is comparable to a computer hard drive. When a problem is detected with the hard drive, the receiver will give an error message stating a problem has been detected. Depending on the severity of the problem, sometimes it will show that unplugging the receiver for 1 minute will resolve the issue. Other times, a message will state that the hard drives needs to be reformatted, which will erase all content on the hard drive. It sounds like this is what happened to your recordings. If unplugging the receiver did not resolve the issue, we may need to replace the receiver. Please call 1-800-333-3474 and speak to a Technical Support agent.

Ray Calo
DISH Network

Apr 25, 2010 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Unit keeps trying to power up but does not. I need to get my recording from this receiver. Is there anyway to do this?


genman629,

You can connect an external hard drive to the receiver using the USB port. You need to activate the USB port by calling DISH Network at 1-800-333-3474. There is a one time charge of $40 to activate this feature. Since the receiver is not powering on, this option would not work unless the receiver does stay on. The only other option would be to replace the receiver which means the recordings would be lost. I hope this helps.

Ray Calo
DISH Network

Dec 26, 2009 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Connect a Dish VIP622 to a DVD/VCR


Hi piautewith the VIP622 receiver connecting to your DVD/VCR player you will need theinput/output jacks. To setup recordings to your VCR/DVD player, you will want torun from receiver output to VCR/DVD input and from VCR/DVD output to TV input. Thefan on the VIP622 receiver is just like the fan in a computer tower. Even ifthe receiver is off the fan will still run to keep unit the right temperature foryour DVR receiver. MikeHouston of DISH Network

Oct 18, 2009 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Error 311 displayed. replaced drive. error 024 displayed. can't record. how do i initialize the new hard drive?


these error msgs indicate HD failure. your recr will need to be replaced to correct this issue. If you replace the drive yourself you can still ahve these problems, it is recommended to get a replacment from dish themselves.

Sep 30, 2009 | DISH Network ViP622 DVR DTV Receiver /...

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