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My office 2003xp will not start up when I want to get to my office. it's registered,but I can't find my disc? it's lost so I can't reload it. when it starts it wants to install office again! I cant afford to buy a new office at this present time as I am on disiability benafit,and not as young as I was to cope with these problems? Please help???

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Heh. None of us are as young as we used to be...
It's hard to say exactly what kind of trouble you're in, primarily because Microsoft is a harsh master when it comes to their discs and licenses. The good news here though is you're a legal customer and the service folk at Microsoft like that. I've had very good and very fast responses from them lately and perhaps you might sweet talk them into sending you another disc. That would allow you to potentially reinstall the application. On the other hand if you're talking with Microsoft they might be able to fix that install-prompt issue for you themselves. If anyone would know how, it'd be them.
Things you can do yourself? Clean up your file system. That alone might help resolve the problem. I'd start with an 'adware' scan with Adaware (get it at Download it and run it. It will find and remove the vast majority of evil applications that you never consented to, and some you might have, that build up over years of internet usage. These things can take a couple steps to unravel. Start there, maybe make that call, see where you stand.
Best of luck, William

Posted on Apr 01, 2011

Testimonial: "yes I will get back to microsoft and beg if I have to! Thank's William, I will give all info you gave me a go, Yours, Michael H."


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