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Whenever you are disconnecting the gogear from your computer please try to use the safe exit before the device is pulled off. in your tool bar click on safe removal harware and stop the function, you wll receive a script 'you can remove safely ' Also check to see that the device is not loaded with unwanted programmes not recognised by go ger except through the software recommended.reset the go gear by pressing on the small button below and try again.I hope this will help, good day
Look under Software and drivers for updates for the player.
Media Converter Software for converting and transferring videos and photos.
How to use Windows Media Player 11 for transferring music, see the manual in the support page.
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Ok, just make sure you put songs that are compatible with the player like mp3 or wma, but most preferably, mp3. if you put any other format than mp3 it will only appear as a file in the flash and will not play.
What I would do is open your mp3 player through my computer and copy all your music, photos, and viideos onto your computer. Then I would go and download the firmwear from the manufacture and reflash your player. That will set it back to the factory settings.
first off get the arcsoft media converter 3, then drag and drop the videos you want to get on your mp3 player into the program, after it converts it it loads them onto your mp3 player as long as its connected, this program will also allow you to download youtube videos and put them on your mp3 player too this should help a bit